Repair Plans for PSEG WorryFree Customers
PSEG WorryFree Long Island LLC has entered a relationship with HomeServe, a leading provider of emergency home repair programs nationwide, to offer eligible homeowners plans that can help protect you from the expense and inconvenience of a home emergency. There’s no deductible, we pay the technician's bill up to the benefit amount for covered repairs and guarantee all covered repairs for one year. This is a service contract, with repairs performed by licensed contractors.
Annual Benefit
- Gas/Electric Heating or Cooling System Tune-Up Only - Unlimited
Service
- Gas/Electric Heating or Cooling System Tune-Up Only: 1/Unlimited per call
Important Coverage Information
Eligible
- Natural gas-fired central heating systems, natural gas or electric water heaters, or electric central air conditioning systems may be eligible
Not Eligible
- Ductless cooling systems
- The following high efficiency heating systems are not eligible: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra
Exclusions
- Ductless cooling systems and the following high efficiency heating systems are not eligible: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra. Additional exclusions apply.
Eligibility: Natural gas-fired central heating systems, natural gas or electric water heaters, or electric central air conditioning systems may be eligible. Ductless cooling systems and the following high efficiency heating
systems are not eligible: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra.
Benefit Details: You will receive a 15% discount on any work performed on your eligible heating system, cooling system or water heater, and one tune-up per year for your eligible heating or cooling system. Tune-ups must be arranged and performed between February and September of each year.
Not covered: Ductless cooling systems and the following high efficiency heating systems are not eligible: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra. Additional exclusions apply.
Making a Service Call: Once you receive your Declaration Page, which contains your start date, you can call HomeServe’s 24-hour Repair Hotline to schedule an appointment. You must agree with the technician on the work to be performed and pay that technician directly (excluding tune-up). Repairs are guaranteed against defects in materials for 12 months, and workmanship for 30 days.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days of your start date, you get a full refund. After your first 30 days, your cancellation will be effective immediately and you will be given a pro-rata refund. If you have received a tune-up during the term, then this Service Agreement is not cancellable by you, and no refund will be given. If you miss a payment, you will not be able to use your Membership until payment is made.
Renewal: Each membership lasts 12 months from your start date and will automatically renew annually at the then-current renewal price with your same payment terms unless you cancel or fail to pay.
Benefit Details: You will receive a 15% discount on any work performed on your eligible heating system, cooling system or water heater, and one tune-up per year for your eligible heating or cooling system. Tune-ups must be arranged and performed between February and September of each year.
Not covered: Ductless cooling systems and the following high efficiency heating systems are not eligible: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra. Additional exclusions apply.
Making a Service Call: Once you receive your Declaration Page, which contains your start date, you can call HomeServe’s 24-hour Repair Hotline to schedule an appointment. You must agree with the technician on the work to be performed and pay that technician directly (excluding tune-up). Repairs are guaranteed against defects in materials for 12 months, and workmanship for 30 days.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days of your start date, you get a full refund. After your first 30 days, your cancellation will be effective immediately and you will be given a pro-rata refund. If you have received a tune-up during the term, then this Service Agreement is not cancellable by you, and no refund will be given. If you miss a payment, you will not be able to use your Membership until payment is made.
Renewal: Each membership lasts 12 months from your start date and will automatically renew annually at the then-current renewal price with your same payment terms unless you cancel or fail to pay.
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Are oil heating and water heaters covered?
Our Heating and Cooling repair plans do not cover any oil systems. The heating and cooling repair plans available only cover gas and electric systems.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
Who are NY repairs conducted by?
HomeServe is an independent company, separate from PSEG Long Island and PSEG WorryFree Long Island LLC, providing emergency home repair services and protection solutions to homeowners across the U.S. NY repairs are conducted by HomeServe USA Energy Services, LLC, Nassau County HIC Lic. # H36015000 & H36015001. Suffolk Lic. # 51571-RE, 51572-RE, 51573-RP, 51574-RP, & 52362. Where required by law, a local licensed master electrician or master plumber will handle certain portions of the work. HomeServe PH LI, 1307 Manatuck Blvd, Bay Shore, NY 11706, Nassau County HIC Lic. # H36421000, Tim Christie, MP Lic. # 121-P, 2717, 0804 PR, B80804NR, 814, 1923, 869, 361, 9546, 2016-089, 6768, 4978, 215, 156, 41330, PL-2018-35, M000234, & 121-P.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from PSEG WorryFree. PSEG WorryFree is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, No Provider, Add1, City 37421. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from PSEG WorryFree.