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NOVEC Solutions and HomeServe

NOVEC Solutions has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. NOVEC Solutions and HomeServe entered into an agreement to introduce these plans to NOVEC Solutions' customers.

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An exterior water service line repair plan from HomeServe offers peace of mind against the high costs of water line repairs or replacements. Plus, get protection to help restore pavement, yard and landscaping disturbed by the covered repair.

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This Plan Includes

  • Unlimited annual benefit amount
  • Water Line Restoration: Multiple- service calls ($1,000 per call)
  • Exterior Water Service Line: Multiple- service calls (Unlimited per call)
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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HomeServe helps eligible homeowners navigate the stress and costs of an exterior sewer/septic line problem, making the repair process easy and affordable. This protection covers all types of pipe material, regardless of how old it is.

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This Plan Includes

  • Unlimited annual benefit amount
  • Drain Cleaning: Multiple- service calls ($12,000 per call)
  • Exterior Sewer/Septic Line: Multiple- service calls ($12,000 per call)
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.

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This Plan Includes

  • Unlimited annual benefit amount
  • Interior Drainage: Multiple service calls up to annual benefit
  • Interior Plumbing: Multiple service calls up to annual benefit
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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A low-cost repair plan from HomeServe can help you worry less about the costs and hassles from interior electrical line-related breakdowns.

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This Plan Includes

  • Unlimited annual benefit amount
  • Multiple- service calls (Unlimited per call)
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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A gas line plan from HomeServe offers peace of mind against a covered gas line breakdown, covering the repair costs up to the benefit amount and taking the hassle out of finding a trusted repair professional.

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This Plan Includes

  • Unlimited annual benefit amount
  • Exterior Gas Line Coverage: Multiple- service calls ($8,000 per call)
  • Interior Gas Line Coverage: Multiple- service calls ($8,000 per call)
  • Interior Restoration: Multiple- service calls ($500 per call)
  • Exterior Restoration: Multiple- service calls ($1,000 per call)
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
$2.74/mo.
$5.49/mo.

50% off your first year

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Get relief from the worry of your next heating or cooling system breakdown. Have a repair plan from HomeServe already in place.

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This Plan Includes

  • Unlimited annual benefit amount
  • Cooling System: Multiple service calls up to annual benefit
  • Heat Pump: Multiple service calls up to annual benefit
  • Gas/Electric Heating System Only: Multiple service calls up to annual benefit
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Get relief from the worry of your next heating or cooling system breakdown. Have a repair plan from HomeServe already in place.

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This Plan Includes

  • Unlimited annual benefit amount
  • Cooling System: Multiple service calls up to annual benefit
  • Heat Pump: Multiple service calls up to annual benefit
  • Gas/Electric Heating System Only: Multiple service calls up to annual benefit
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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An unexpected water heater breakdown can really disrupt your daily routine. With a water heater plan from HomeServe you can get peace of mind against water heater issues for one low monthly price.

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This Plan Includes

  • Unlimited annual benefit amount
  • Gas/Electric Water Heater Repair Only: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Replacement Only: Multiple service calls up to annual benefit
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.

Important information for NOVEC Solutions customers.
Take action to help protect your finances from an unexpected breakdown. 

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* HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from NOVEC Solutions, a wholly-owned affiliate of Northern Virginia Electric Cooperative (NOVEC), and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from NOVEC. NOVEC and HomeServe entered into an agreement to introduce these plans to NOVEC’s customers.

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