Get relief from the worry of your next heating or cooling system breakdown with a repair plan from HomeServe.
NOVEC Solutions and HomeServe
NOVEC Solutions has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. NOVEC Solutions and HomeServe entered into an agreement to introduce these plans to NOVEC Solutions' customers.
This Plan Includes
- Unlimited annual benefit amount
- Cooling System Coverage: Multiple service calls up to annual benefit
- Gas/Electric Heating System Only: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- $50 Service Call Fee
Get relief from the worry of your next heating or cooling system breakdown. Have a repair plan from HomeServe already in place.
This Plan Includes
- Unlimited annual benefit amount
- Cooling System Coverage: Multiple service calls up to annual benefit
- Gas/Electric Heating System Only: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.
This Plan Includes
- $2,000 annual benefit amount
- Interior Plumbing and Drainage: 2 service calls ($1,000 per call)
- : 2 service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Get protection against surprise repair costs to the line that takes wastewater away from your home with affordable coverage from HomeServe.
This Plan Includes
- Unlimited annual benefit amount
- Multiple- service calls ($10,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
An exterior water service line repair plan from HomeServe offers peace of mind against the high costs of water line repairs or replacements. Plus, get protection to help restore pavement, yard and landscaping disturbed by the covered repair.
This Plan Includes
- Unlimited annual benefit amount
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Water Line Restoration: Multiple- service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
A low-cost repair plan from HomeServe can help you worry less about the costs and hassles from interior electrical line-related breakdowns.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Have peace of mind and help safeguard your major electrical appliances against the cost of repair due to a power surge with low-cost repair coverage from HomeServe.
This Plan Includes
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
Have peace of mind and help safeguard your major electrical appliances against the cost of repair due to a power surge with low-cost repair coverage from HomeServe.
This Plan Includes
- $2,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
Have peace of mind and help safeguard your major electrical appliances against the cost of repair due to a power surge with low-cost repair coverage from HomeServe.
This Plan Includes
- $5,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
Power failures or faulty wiring and electrical components can cause power outages. Protect yourself from the high cost of repairs to your interior electrical system and EV charger with a repair plan from HomeServe.
This Plan Includes
- Unlimited annual benefit amount
- EV Charger: 1 service calls ($500 per call)
- Interior Electric Line: Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Worry less about the costs related to gas line breakdown with coverage from HomeServe. You pay nothing out-of-pocket on covered repairs up to the benefit amount plus you receive additional benefit to cover restoration of your yard, pavement, and landscaping disturbed by the repair.
This Plan Includes
- $8,000 annual benefit amount
- Exterior Gas Line Coverage: Multiple service calls up to annual benefit
- Interior Gas Line Coverage: Multiple service calls up to annual benefit
- Interior Restoration: Multiple- service calls ($500 per call)
- Exterior Restoration: Multiple- service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
An unexpected water heater breakdown can really disrupt your daily routine. With a water heater plan from HomeServe you can get peace of mind against water heater issues for one low monthly price.
This Plan Includes
- Unlimited annual benefit amount
- Gas/Electric Water Heater Repair Only: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Replacement Only: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Help care for your ductless system with a low-cost repair plan from HomeServe and rest easy when your next system problem arises.
This Plan Includes
- Ductless: Unlimited service calls ($1,750 per call)
- Ductless Tune-Up: 1 service calls
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Help care for your ductless system with a low-cost repair plan from HomeServe and rest easy when your next system problem arises.
This Plan Includes
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Help care for your ductless system with a low-cost repair plan from HomeServe and rest easy when your next system problem arises.
This Plan Includes
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
* HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from NOVEC Solutions, a wholly-owned affiliate of Northern Virginia Electric Cooperative (NOVEC), and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from NOVEC. NOVEC and HomeServe entered into an agreement to introduce these plans to NOVEC’s customers.