Affordable Repair Plans for Middlesex Water Company Customers

Middlesex Water Company has partnered with HomeServe to offer optional, yet affordable repair plans that provide protection against costly and inconvenient repairs to systems throughout their homes and properties.

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Affordable Repair Plans for

Middlesex Water Company Customers

Innovations Federal Credit Union
Middlesex Water Company and HomeServe

Middlesex Water has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Middlesex Water and HomeServe entered into an agreement to introduce these plans to Middlesex Water's customers.

Why Choose HomeServe?

  • $0 deductible
  • Local, licensed and insured technicians
  • Repairs guaranteed for 1 year
  • 24/7 repair hotline
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You rely on air conditioning to keep your home comfortable and humidity-free. Help protect your finances from the costs and hassle of emergency repairs with a cooling system repair plan from HomeServe.

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This Plan Includes

  • $2,500 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Make sure you don’t get left out in the cold if your heating system breaks down. Stay warm with a heating system repair plan from HomeServe.

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This Plan Includes

  • $2,500 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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With an exterior water service line repair plan, have peace of mind against the high costs of water line repairs or replacements.

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This Plan Includes

  • Unlimited annual benefit amount
  • Multiple- service calls ($10,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Get protection against surprise repair costs to the line that takes wastewater away from your home with affordable coverage from HomeServe.

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This Plan Includes

  • Unlimited annual benefit amount
  • Multiple- service calls ($10,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.

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This Plan Includes

  • $5,000 annual benefit amount
  • 2 service calls ($2,500 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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A low-cost repair plan from HomeServe can help you worry less about the costs and hassles from interior electrical line-related breakdowns.

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This Plan Includes

  • $2,500 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Help safeguard your finances against the costs of emergency repairs with an exterior electrical system repair plan from HomeServe. This low-cost coverage can help ensure that your exterior electrical line can be fixed by a licensed and insured professional in a timely manner.

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This Plan Includes

  • $5,000 annual benefit amount
  • Multiple- service calls ($5,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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A gas line plan from HomeServe offers peace of mind against a covered gas line breakdown, covering the repair costs up to the benefit amount and taking the hassle out of finding a trusted repair professional.

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This Plan Includes

  • $8,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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An unexpected water heater breakdown can really disrupt your daily routine. With a water heater plan from HomeServe you can get peace of mind against water heater issues for one low monthly price.

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This Plan Includes

  • $1,000 annual benefit amount
  • Gas/Electric Water Heater Repair Only: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Replacement Only: Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • 90-day wait applies for water heater replacement
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (less any claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact SLWA to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Middlesex Water Company and offers this optional service plan as an authorized representative of the contract issuer as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Middlesex Water Company. Middlesex Water Company and HomeServe entered into a commercial agreement to introduce these plans to Middlesex Water Company customers. This is an ad. The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.

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