HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.
City of Memphis and HomeServe
City of Memphis has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. City of Memphis and HomeServe entered into an agreement to introduce these plans to City of Memphis' customers.
This Plan Includes
- $5,000 annual benefit amount
- 2 service calls ($2,500 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
$6.24/mo.
$12.49/mo.
50% off your first year
An exterior water service line repair plan from HomeServe offers peace of mind against the high costs of water line repairs or replacements. Plus, get protection to help restore pavement, yard and landscaping disturbed by the covered repair.
This Plan Includes
- Unlimited annual benefit amount
- Exterior Water Service Line: Multiple- service calls ($20,000 per call)
- Water Line Restoration: Multiple- service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
$2.99/mo.
$5.99/mo.
50% off your first year
Get protection against surprise repair costs to your home's exterior sewer/septic line with affordable coverage from HomeServe. Plus, get protection to help restore pavement, yard and landscaping disturbed by the covered repair.
This Plan Includes
- Unlimited annual benefit amount
- Drain Cleaning: Multiple- service calls ($10,000 per call)
- Grinder Pump: Multiple- service calls ($10,000 per call)
- Sewer/Septic Line Restoration : 1 service calls ($1,000 per call)
- Exterior Sewer/Septic Line: Multiple- service calls ($10,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
$4.74/mo.
$9.49/mo.
50% off your first year
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured contractors perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from the City of Memphis and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from the City of Memphis. HomeServe is responsible for the services offered under these protection plans. The City of Memphis and HomeServe have entered into a commercial agreement to introduce these plans to the City of Memphis customers.