Water Heater Repair & Replacement Rail
$6.49/mo.
$12.99/mo.
50% off your first year
30 Day Money Back Guarantee
Why choose this plan:
- $1,500 annual benefit amount
- Gas/Electric Water Heater Repair Only: Multiple- service calls ($1,500 per call)
- Gas/Electric Water Heater Replacement Only: Multiple- service calls ($1,500 per call)
- 30-day review period
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
Homeownership is easy until things break. That’s why having an affordable home repair plan from HomeServe is your best defense. While HomeServe is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.
What's covered
- Pilot light
- Temperature control
- Main burner
- Burner supply tube and assembly
- Drain and gas valves
Replacing a 40 gallon water heater can cost an average of $1,459‡.
Problems with your hot water heater can cause:
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Overview
You depend on hot water for showering, washing and laundry. Problems with your natural gas water heater can be a major inconvenience, and finding a qualified professional can be time-consuming and costly. As a homeowner, you may be financially responsible for repairs to your water heater.
With the Water Heater Repair and Replacement Plan from HomeServe, you can help protect yourself from the cost and hassle of emergency water heater repairs. The coverage provides multiple service calls, up to $1,500 of covered costs to repair or replace a tank-based electric, natural gas or propane water heater that is damaged due to normal wear and tear. If your water heater can't be repaired, the balance of your annual benefit can be applied to a like-for-like replacement.
Important coverage information
Eligible
- You must own the residential single structure or a unit within a structure
- If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
Not Eligible
- If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
- You know of any current problems with your system at enrollment
- Your system was not installed per code or per manufacturer specifications
- Your entire system is shared with a 3rd party or covered by an association; or your system is commercial grade, larger than 100 gallons, is installed on a roof, or is a tankless, solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit
Exclusions
- Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement. You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes; you know of any current problems with your system at enrollment; your system was not installed per code or per manufacturer specifications; your entire system is shared with a 3rd party or covered by an association; or your system is commercial grade, larger than 100 gallons, is installed on a roof, or is a tankless, solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following for which you have sole responsibility, that has experienced an operational failure and is damaged due to normal wear and tear, not accident or negligence: the water heater fueled by natural gas, propane, or electricity. Technicians must have safe access to the work area.
Not covered: Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions
Making a Service Call: You can make a service call immediately after your plan starts, which is 30 days after your enrollment is processed. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/restart (if applicable), there is no waiting period.
Cancellation: Cancel your plan any time by calling HomeServe at 1-844-870-9816 or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following for which you have sole responsibility, that has experienced an operational failure and is damaged due to normal wear and tear, not accident or negligence: the water heater fueled by natural gas, propane, or electricity. Technicians must have safe access to the work area.
Not covered: Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions
Making a Service Call: You can make a service call immediately after your plan starts, which is 30 days after your enrollment is processed. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/restart (if applicable), there is no waiting period.
Cancellation: Cancel your plan any time by calling HomeServe at 1-844-870-9816 or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace the following for which you have sole responsibility, that has experienced an operational failure and is damaged due to normal wear and tear, not accident or negligence: the water heater fueled by natural gas, propane, or electricity. Technicians must have safe access to the work area.
What's not covered?
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
When can I make a service call?
You can make a service call immediately after your plan starts, which is 30 days after your enrollment is processed. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/restart (if applicable), there is no waiting period.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Memphis. Memphis is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, CNA Warranty Services, Inc., 151 N Franklin St., Chicago, IL 60606. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Memphis.
Water Heater Repair & Replacement for only $6.49/mo.