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Louisville Water Company and HomeServe

Louisville Water Company has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Louisville Water Company and HomeServe entered into an agreement to introduce these plans to Louisville Water Company's customers.

Selected Plans
Applied Promo: 50% off your first year
$2.74/mo. $5.49/mo.

This Plan Includes: 1

  • $7,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

What's covered: 1

  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Exclusions: 1

  • Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
$4.99/mo. $9.99/mo.

This Plan Includes: 2

  • $10,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

What's covered: 2

  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Exclusions: 2

  • Septic/collection tanks; leaching fields; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

Order Summary

Exterior Water Service Line Coverage 1

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$2.74/mo.

Exterior Sewer/Septic Line Plus Coverage 2

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$4.99/mo.

Exterior Water Service Line Coverage

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$5.49/mo.

Exterior Sewer/Septic Line Plus Coverage

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$4.99/mo.
$4.99/mo.

Interior Plumbing and Drainage Coverage

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$4.99/mo.

Water Heater Repair and Replacement Plan (Gas/Electric Only)

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$6.99/mo.

Heating System (Gas/Electric Only)

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$5.99/mo.

Cooling System Coverage

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$5.99/mo.

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

Important information for Louisville Water Company Customers 
Take action to help protect your finances from an unexpected breakdown. 

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*HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at  601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Louisville Water Company and offers this optional service plan as an authorized representative of the contract issuer as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Louisville Water Company. Louisville Water Company and HomeServe entered into an agreement to introduce these plans to Louisville Water Company’s customers.

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