In-Home Electric Repair Program Rail
$1.99/mo.
$3.99/mo.
50% off your first year
30 Day Money Back Guarantee
Why choose this plan:
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Duquesne Light Company has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Duquesne Light Company and HomeServe entered into a commercial agreement to introduce these plans to Duquesne Light Company's customers.
What's covered
- Breaker panel
- Fuse box
- Switches
- Outlets
- Disconnect boxes
- Wiring
- Breakers
Replacing a faulty 200 amp electrical panel, repairing interior wiring and replacing faulty and damaged GFCI outlets can cost an average of $2,003‡.
Problems with your interior electrical wiring can cause:
- faulty outlets and wall switches
- partial or full home “blackout”
- shorts in wiring causing fixtures to stop working or lights to flicker
As a homeowner, you may be responsible for the interior electrical system in your home, and you may need to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this system and how much licensed and insured electricians would typically charge. ‡National average repair costs as of December 2024.
Overview
With coverage, you don't have to stress when faced with an interior electrical line problem. You simply call the 24/7 hotline to schedule a repair. A qualified contractor will be dispatched to your home to handle the repair, with no out-of-pocket bills to you for covered repairs up to the benefit amount.
Interior electrical repairs are usually best left to the professionals. With a plan from HomeServe, you get access to HomeServe's trusted network of contractors with repairs guaranteed for one year so you'll have long-lasting peace of mind.
Important coverage information
Eligible
- An owner of a residential single structure, that is not intended to be moved
Not Eligible
- Recreational vehicles and properties used for commercial purposes
- If you are aware of any pre-existing conditions, defects or deficiencies with your interior electrical line prior to enrollment
- If your entire interior electrical line is shared with any third party or covered by a homeowners’, condominium or like association
Exclusions
- Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Eligibility: An owner of a residential single structure, that is not intended to be moved, may be eligible for coverage. This includes single family homes (inclusive of manufactured housing), townhomes and duplexes. Recreational vehicles and properties used for commercial purposes are not eligible. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your interior electrical line prior to enrollment. If your entire interior electrical line is shared with any third party or covered by a homeowners’, condominium or like association, then you are not eligible.
Benefit Details: Coverage provides as many service calls as you need for the covered cost to repair, restore or replace the failing interior electrical line within your home, for which you have sole responsibility, from the service entrance wiring at the weatherhead or tap underground through the receptacle or fixture box, including breakers, boxes, fuses, receptacles, wiring, connectors, switches, and outlets, that is damaged due to normal wear and tear, not accident or negligence.
Not Covered: Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe at 1-833-500-2624. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Benefit Details: Coverage provides as many service calls as you need for the covered cost to repair, restore or replace the failing interior electrical line within your home, for which you have sole responsibility, from the service entrance wiring at the weatherhead or tap underground through the receptacle or fixture box, including breakers, boxes, fuses, receptacles, wiring, connectors, switches, and outlets, that is damaged due to normal wear and tear, not accident or negligence.
Not Covered: Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe at 1-833-500-2624. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Frequently asked questions
What's covered?
What's not covered?
When can I make a service call?
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Duquesne Light Company. Duquesne Light Company is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Duquesne Light Company.
In-Home Electric Repair Program for only $1.99/mo.
