Why You Should Get a Plan
It can cost hundreds of dollars to clear clogged lines, snake drains and fix leaking pipes.*
Plumbing problems can cause:
- burst pipes behind your walls or ceilings
- blocked shower sink drains
- leaking supply pipe to your water heater
Your home's complex network of pipes, lines and drains can create repair problems that are expensive to fix and are not typically covered by most basic homeowners insurance. With an affordable repair plan from HomeServe, you can get protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your home's interior plumbing and drainage system.
*National average repair costs as of January 2018. No charge for covered repairs up to the benefit amount.
- Leaking supply pipe to hot water heater
- Leaking wax seal
- Blocked drain
- Unblocking an overflowing toilet or sink due to clogged drains
- $1,500 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your home has a complex network of plumbing and drainage pipes, valves and drains. There are multiple places where you can experience a problem. Get protection help against expensive repairs to your interior drainage and exterior sewer/septic lines with a repair plan called In-Home Plumbing Repair.
Get protection help from high cost of repairs to your interior plumbing and exterior sewer/septic lines with a home service plan. Repairs are expertly carried out by qualified technicians.
Important coverage information
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair leaking, partially or permanently blocked potable water service and sanitary drainage pipes within your home, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. Repairs that can be performed from inside your home to unclog lines located under concrete slabs are also covered. There is a $25 fee per service call.
Not covered: Any fixtures (eg. water heaters, faucets, toilets, sinks, tubs); inaccessible pipes located under concrete slabs; garbage disposals, toilets, pressure reducing valves, tanks, air conditioners, pumps or related piping repairs from damage due to freezing, restricted lines or water pressure in excess of 80 psi; water loss; french drains; pipes that remove rain or gray water; repair or replacement of filters, pumps, reverse osmosis systems, tub or sink stoppers, appliances, expansion tanks, fresh air stacks; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your policy will be automatically renewed annually on the same payment terms selected, at the then-current renewal price. Your coverage will remain in effect unless you contact HomeServe to discontinue. HomeServe is an independent company, separate from your utilities company, providing home repair services and protection solutions to homeowners across the U.S.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service
from Duquesne Light Company.
In-Home Plumbing Repair Program for only $7.95/mo.