icon category

Cooling Repair Program

30 Day Money Back Guarantee

Important coverage information

Eligible

  • Residential homeowner with sole responsibility for the electric central heat pump/air conditioning system.
  • An owner of both a residential home permanently secured to the ground and the land it is located on
Additional limitations apply. See more. See less

Not Eligible

  • If you are aware of any pre-existing conditions, defects or deficiencies with your cooling system prior to enrollment.
  • Recreational vehicles or homes on wheels and properties used for commercial purposes
Additional limitations apply. See more. See less

Exclusions

  • Air cleaners, heat pumps, compressors, refrigerant leaks, humidifiers, refrigerant; geothermal heat pumps or gas driven engine heat pumps; repairs to your system if repair parts are unavailable and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of a residential single structure, or a single unit within a structure, that is not intended to be moved may be eligible for coverage. This includes single family homes (inclusive of manufactured housing), townhomes and apartments. Recreational vehicles, mobile homes or any other type of home on wheels, and/or properties used for commercial purposes are not eligible for coverage. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your cooling system prior to enrollment, or it is not installed according to code or manufacturer specifications. If your entire cooling system is shared with any third party or covered by a homeowners', condominium or like association, then you are not eligible. If you do not buy a plan for every system you own, you must designate within 30 days of enrollment the system your plan covers, or the plan will automatically cover the first system for which you make a service call.
Benefit Details: Coverage provides as many service calls as you need for the covered cost to repair the following electric central air conditioning system parts, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: capacitors; circuitry, equipment fuses, condenser fan motors; fan, fan pulleys, fan bearings, fan shafts, fan belts, relays; standard thermostats with sub-base; transformers; wiring; diagnostics; transportation. There is a $25 fee per service call.
Not covered: Air cleaners, heat pumps, compressors, refrigerant leaks, humidifiers, refrigerant; geothermal heat pumps or gas driven engine heat pumps; repairs to your system if repair parts are unavailable and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your policy will be automatically renewed annually on the same payment terms selected, at the then-current renewal price. Your coverage will remain in effect unless you contact HomeServe to discontinue. HomeServe is an independent company, separate from your utilities company, providing home repair services and protection solutions to homeowners across the U.S.

Frequently asked questions

When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
What should I know about this coverage?
What's covered: Coverage provides as many service calls as you need for the covered cost to repair the following electric central air conditioning system parts, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: capacitors; circuitry, equipment fuses, condenser fan motors; fan, fan pulleys, fan bearings, fan shafts, fan belts, relays; standard thermostats with sub-base; transformers; wiring; diagnostics; transportation. There is a $25 fee per service call. Not covered: Air cleaners, heat pumps, compressors, refrigerant leaks, humidifiers, refrigerant; geothermal heat pumps or gas driven engine heat pumps; repairs to your system if repair parts are unavailable and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

HomeServe USA Repair Management Corp. (“HomeServe”), PA registration #053636, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service
from Duquesne Light Company.

Cooling Repair Program for only $4.95/mo.

Back to Top Back to Top