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In-Home Gas Line Repair Program

30 Day Money Back Guarantee

  • Why You Should Get a Plan

    Replace section of natural gas supply line can cost hundred of dollars.*

    Gas line problems can cause:

    • rotten egg odor smell inside or outside your home
    • inefficient or non-working heating and hot water system
    • issues with gas appliances

    Unexpected problems with the gas line can happen at any time due to aging of the pipe or other problems and it’s your responsibility to pay for any repairs if something goes wrong with the gas line throughout your home. Fire up your protection against unexpected repair costs with an affordable plan from HomeServe. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately.

    *HomeServe national average repair costs as of March 2018. No charge for covered repairs up to the annual benefit amount.

  • What's Covered
    • Repair/replace gas safety shutoff valve
    • Repair section of pipe to your furnace
    • Restoration to any area disturbed by the repair that is on your property and outside your residence. See Terms & Conditions for more information
    • Gas lines that branch off before entering your home or exit your home to supply an exterior appliance, shut off valves and appliance connectors
    • Leak testing
  • Benefits
    • $1,000 annual benefit amount
    • Unlimited service calls ($1,000 per call)
    • 30-day wait period with a money-back guarantee
    • One-year guarantee on all covered repairs
  • Overview

    If you use natural gas to heat your home or run appliances, you know how important it is to keep things in good working order. In the event of a breakdown, this plan can save you a significant amount of money gas line repair may cost you hundreds of dollars.

    It can also save you the time of finding a contractor, which can be difficult in the best of times. Having this plan also helps eliminate worry, as you can be sure of a professional job completed by local, licensed and insured contractors.

Important coverage information

Eligible

  • Residential homeowner with sole responsibility for the natural gas line
  • An owner of both a residential home permanently secured to the ground and the land it is located on
Additional limitations apply. See more. See less

Not Eligible

  • If you are aware of any pre-existing conditions, defects or deficiencies with your gas line
  • Recreational vehicles or homes on wheels and properties used for commercial purposes
Additional limitations apply. See more. See less

Exclusions

  • Gas lines integral to an appliance; relocation of a gas meter inside to outside; gas lines to detached secondary buildings; movement or replacement of the meter, unless required by local code and necessary to complete a repair; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of a residential single structure that is not intended to be moved may be eligible for coverage. This includes single family homes, townhomes and duplexes. Recreational vehicles, mobile homes and properties used for commercial purposes are not eligible. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your gas line prior to enrollment. If your entire gas line is shared with any third party or covered by a homeowners', condominium or like association, is not installed according to code or manufacturer specifications, or is not connected to a natural gas utility, then you are not eligible. Propane gas lines are not eligible.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair the leaking or broken gas line, for which you have sole responsibility, inside your home, but after your meter if applicable, up to and including the shut-off valves of each appliance inside your home, including any non-functioning fittings and flex connectors, that is damaged due to normal wear and tear, not accident or negligence. The affected area will be leak tested after a covered repair is made.
Not Covered: Gas lines integral to an appliance; relocation of a gas meter inside to outside; gas lines to detached secondary buildings; movement or replacement of the meter, unless required by local code and necessary to complete a repair; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable.)
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your policy will be automatically renewed annually on the same payment terms selected, at the then-current renewal price. Your coverage will remain in effect unless you contact HomeServe to discontinue. HomeServe is an independent company, separate from your utilities company, providing home repair services and protection solutions to homeowners across the U.S.

Frequently asked questions

When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
What should I know about this coverage?
What's covered: Coverage provides, up to the benefit amount, for the covered cost to repair the leaking or broken gas line, for which you have sole responsibility, inside your home, but after your meter if applicable, up to and including the shut-off valves of each appliance inside your home, including any non-functioning fittings and flex connectors, that is damaged due to normal wear and tear, not accident or negligence. The affected area will be leak tested after a covered repair is made. Not covered: Gas lines integral to an appliance; relocation of a gas meter inside to outside; gas lines to detached secondary buildings; movement or replacement of the meter, unless required by local code and necessary to complete a repair; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

HomeServe USA Repair Management Corp. (“HomeServe”), PA registration #053636, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service
from Duquesne Light Company.

In-Home Gas Line Repair Program for only $2.99/mo.

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