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Essential Line Program

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Essential Line Program Rail

$8.98/mo.

Terms & Conditions (PDF 95.5 KB)

Interior Electric Line

Terms & Conditions (PDF 95.5 KB)

Exterior Electric Line

Terms & Conditions (PDF 216 KB)

30 Day Money Back Guarantee

  • Why You Should Get a Plan

    It costs $1,658* to replace the weatherhead, service cable from weatherhead to meter box and the service entrance conductor and a faulty 200 amp electrical panel can cost up to $1,248* to replace.

    Problems with your interior and exterior electrical wiring can cause: 

    • faulty outlets and wall switches
    • shorts in wiring causing fixtures to stop working or lights to flicker 
    • partial or full home "blackout"
    • a power outage 
    • exposed electrical wires 
    • flickering lights

    If your exterior electrical wiring breaks down, you need a qualified electrician to reconnect overhead lines, replace underground service, repair a loose meter or replace faulty wiring. In addition to the hazards and inconvenience these failures can cause, the repairs can be expensive. Stay grounded with reliable coverage from HomeServe and get access to our 24/7 hotline where you can schedule a repair for your home's exterior and interior electrical wiring system.

    *Costs shown are estimates only. Actual repair costs could be more or less than stated cost. National average repair costs as of June 2020. No charge for covered repairs up to your annual benefit amount.

  • What's Covered
    Interior Electric Line
    Exterior Electric Line
  • Benefits

    Annual Benefit

    • Interior Electric Line - Unlimited
    • Exterior Electric Line - $2,000

    Service

    • Interior Electric Line: Unlimited/Unlimited per call
    • Exterior Electric Line : Multiple service calls up to annual benefit
  • Overview

    As a homeowner, you are responsible for the costs associated with repairing your home's interior electrical wiring and some exterior electrical components. Costs associated with repairing components of these systems can be expensive, costing you hundreds of dollars in unexpected expenses. If you have an electrical breakdown, finding help can be difficult and time consuming.

Important coverage information5393 830

Eligible5393 830

  • Residential homeowner with sole responsibility for the interior electrical system
  • Residential homeowner with sole responsibility for overhead or underground exterior electrical line components
  • An owner of both a residential home permanently secured to the ground and the land it is located on
Additional limitations apply. See more. See less

Not Eligible 5393 830

  • Recreational vehicles and properties used for commercial purposes
  • Mobile, manufactured and multi-unit dwellings: may be eligible so please see Eligibility section below for details
  • If you are aware of any pre-existing conditions, defects or deficiencies with your interior electrical line or have an electrical services entrance rated less than 80 amps.
  • Recreational vehicles or homes on wheels and properties used for commercial purposes
Additional limitations apply. See more. See less

Exclusions5393 830

  • Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
  • Repairs to damage arising from the disconnection or interruption to the main electrical supply; transformers; repair of low voltage wiring; generators; non-utility supplied power and/or lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of a residential single structure, that is not intended to be moved, may be eligible for coverage. This includes single family homes (inclusive of manufactured housing), townhomes and duplexes. Recreational vehicles and properties used for commercial purposes are not eligible. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your interior electrical line prior to enrollment. If your entire interior electrical line is shared with any third party or covered by a homeowners', condominium or like association, then you are not eligible.
Benefit Details: Coverage provides as many service calls as you need for the covered cost to repair, restore or replace the failing interior electrical line within your home, for which you have sole responsibility, from the service entrance wiring at the weatherhead or tap underground through the receptacle or fixture box, including breakers, boxes, fuses, receptacles, wiring, connectors, switches, and outlets, that is damaged due to normal wear and tear, not accident or negligence.
Not Covered: Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your policy will be automatically renewed annually on the same payment terms selected, at the then-current renewal price. Your coverage will remain in effect unless you contact HomeServe to discontinue. HomeServe is an independent company, separate from your utilities company, providing home repair services and protection solutions to homeowners across the U.S.
Eligibility: An owner of both a residential home permanently secured to the ground and the land it is located on may be eligible for coverage. Recreational vehicles or homes on wheels and properties used for commercial purposes are not eligible for coverage. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your exterior electrical line prior to enrollment or have an electrical services entrance rated less than 80 amps. If you live in a development community with a condominium, co-op or homeowners association, your exterior electrical line may not be an individual homeowner's responsibility, so please check with your association before accepting this coverage.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace the following components of an overhead or underground exterior electrical line, for which you have sole responsibility, from your utility's responsibility to the external wall of your home, that are damaged due to normal wear and tear, not accident or negligence: weatherhead, insulator, riser, meter base, and service entrance conductor.
Not covered: Repairs to damage arising from the disconnection or interruption to the main electrical supply; transformers; repair of low voltage wiring; generators; non-utility supplied power and/or lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan but is covered by your provider. Additional exclusions apply.
Making a Service Call: Your plan starts the day your form is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement of these lines. If you find you have similar coverage, you can contact HomeServe to cancel and you will receive a refund of your service agreement fee, less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected, at the then-current renewal price. HomeServe is an independent company, separate from your utilities company providing emergency home repair services and protection solutions to homeowners across the U.S.

Frequently asked questions

When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
What should I know about this plan?
What's covered: Coverage provides as many service calls as you need for the covered cost to repair, restore or replace the failing interior electrical line within your home, for which you have sole responsibility, from the service entrance wiring at the weatherhead or tap underground through the receptacle or fixture box, including breakers, boxes, fuses, receptacles, wiring, connectors, switches, and outlets, that is damaged due to normal wear and tear, not accident or negligence.

Not covered: Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
What should I know about the Exterior Electrical Line Coverage?
What's covered: Coverage provides, up to the benefit amount, for the covered cost to repair or replace the following components of an overhead or underground exterior electrical line, for which you have sole responsibility, from your utility's responsibility to the external wall of your home, that are damaged due to normal wear and tear, not accident or negligence: weatherhead, insulator, riser, meter base, and service entrance conductor. Not covered: Repairs to damage arising from the disconnection or interruption to the main electrical supply; transformers; repair of low voltage wiring; generators; non-utility supplied power and/or lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service
from Duquesne Light Company.

Essential Line Program for only $8.98/mo.

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