The plumbing and drainage inside your home could fail without warning, leaving you responsible for the cost of repair. Repair of this system can be expensive costing you hundreds of dollars in unforeseen expenses which may burden finances.
Dominion Energy has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Dominion Energy and HomeServe entered into an agreement to introduce these plans to Dominion Energy's customers.
As Dominion Energy and HomeServe continue to monitor the situation with Coronavirus (COVID-19), click here to see how HomeServe is protecting the health and safety of customers and employees.
This Plan Includes
- $1,500 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your interior gas line is your responsibility as the homeowner. If you were unfortunate enough to suffer a gas line breakdown, it would be up to you to find a contractor and get it repaired Note: If you suspect that you have a broken cracked or leaking gas pipe, you should call your gas company immediately.
This Plan Includes
- $8,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A water service line protection plan helps provide protection against expensive repair bills.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
This plan covers both your heating and cooling systems, which can help you deal with the expense of covered repairs.
This Plan Includes
- Unlimited annual benefit amount
- Cooling System Coverage: Unlimited service calls (Unlimited per call)
- Gas/Electric Heating System Only: Unlimited service calls (Unlimited per call)
- Heat Pump: Unlimited service calls (Unlimited per call)
- Oil Heating System: Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- $50 Service call fee
Your home's sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what's underground covered with a home service plan.
This Plan Includes
- $10,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
This plan covers both your heating and cooling systems, which can help you deal with the expense of covered repairs.
This Plan Includes
- Unlimited annual benefit amount
- Cooling System Coverage: Unlimited service calls (Unlimited per call)
- Gas/Electric Heating System Only: Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- $50 Service call fee
Problems with your water heater can be a major inconvenience. Stay in hot water with a home service repair plan and get protection help from the high cost of repairs.
This Plan Includes
- $2,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
Problems with your water heater can be a major inconvenience. Stay in hot water with a home service repair plan and get protection help from the high cost of repairs.
This Plan Includes
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
Having an appliance plan in place will help cover unexpected repair expenses for your washer, dryer, kitchen refrigerator, refrigerator ice maker, range, and dishwasher. Please call to purchase additional appliance plans.
This Plan Includes
- Unlimited annual benefit amount
- Clothes Dryer: Unlimited service calls (Unlimited per call)
- Clothes Washer: Unlimited service calls (Unlimited per call)
- Dishwasher: Unlimited service calls (Unlimited per call)
- Kitchen Refrigerator : Unlimited service calls (Unlimited per call)
- : Unlimited service calls (Unlimited per call)
- Range/Oven/Cooktop: Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- $25 Service call fee
Frequently asked questions
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Dominion Energy, Inc. and offers this optional service plan as an authorized representative of the service contract provider as stated under each individual plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Dominion Energy North Carolina. Dominion Energy North Carolina and HomeServe entered into an agreement to introduce these plans to Dominion Energy North Carolina’s customers.