30 Day Money Back Guarantee
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Why Choose this Plan
Repairing a leaking wax seal, replacing a burst interior water pipe, clearing blocked drains, and repairing a leaking supply pipe to a hot water heater can cost an average of $1,071‡.
Interior plumbing problems can cause:
- blocked or slow shower or sink drains
- burst pipes behind your walls or ceilings
- leaking supply pipe to your water heater
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit.
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What's Covered
- Leaking or burst interior water pipe
- Broken water valve causing unstoppable water flow
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
- Blocked drain
- Repair or replacement of standard toilet and faucet internals to stop drips or leaks
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Overview
When a plumbing and drainage emergency hits, have peace of mind with HomeServe. You simply call the 24/7 hotline to schedule a repair. A qualified contractor will be dispatched to your home to take care of the repair to your plumbing and drainage pipes, valves and drains, with no out-of-pocket bills to you on covered repairs up to the benefit amount.
Interior plumbing line and drainage system problems are typically best left to the professionals. With a plan from HomeServe, you get access to HomeServe's trusted network of contractors, with repairs guaranteed for one year so you'll have long-lasting peace of mind. -
Benefits
Annual Benefit
- Interior Plumbing and Drainage - Unlimited
Service
- Interior Plumbing and Drainage: Multiple service calls up to annual benefit
Important coverage information
Eligible
- To be eligible, you must own the residential single structure or a unit within a structure
- If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
Not Eligible
- If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
- You know of any current problems with your lines at enrollment or your line(s) was not installed per code
- Your entire line(s) is shared with a 3rd party or covered by an association
Exclusions
- Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs not attached to your home, vent stacks, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps or grinders; frozen pipes; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement. You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes; you know of any current problems with your lines at enrollment; your line(s) was not installed per code; or your entire line(s) is shared with a 3rd party or covered by an association.
Benefit Details: Coverage provides, up to the applicable benefit limit, to drain clean, repair or replace the following for which you have sole responsibility, that have experienced an operational failure and are damaged due to normal wear and tear, not accident or negligence: the plumbing and drainage lines in your home, including leaking or dripping toilet internal parts. Repair or replacement of non-functioning pressure reducing valves, backflow prevention devices, hose bibbs attached to your home, main shut-off valves, toilet shut-off valves, sink shut-off valves, water heater shut-off valves, flexible toilet supply lines, and flexible sink supply lines is also covered. Technicians must have safe access to the work area.
Not covered: Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs not attached to your home, vent stacks, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps or grinders; frozen pipes; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Benefit Details: Coverage provides, up to the applicable benefit limit, to drain clean, repair or replace the following for which you have sole responsibility, that have experienced an operational failure and are damaged due to normal wear and tear, not accident or negligence: the plumbing and drainage lines in your home, including leaking or dripping toilet internal parts. Repair or replacement of non-functioning pressure reducing valves, backflow prevention devices, hose bibbs attached to your home, main shut-off valves, toilet shut-off valves, sink shut-off valves, water heater shut-off valves, flexible toilet supply lines, and flexible sink supply lines is also covered. Technicians must have safe access to the work area.
Not covered: Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs not attached to your home, vent stacks, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps or grinders; frozen pipes; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Frequently asked questions
What's covered?
Coverage provides, up to the applicable benefit limit, to drain clean, repair or replace the following for which you have sole responsibility, that have experienced an operational failure and are damaged due to normal wear and tear, not accident or negligence: the plumbing and drainage lines in your home, including leaking or dripping toilet internal parts. Repair or replacement of non-functioning pressure reducing valves, backflow prevention devices, hose bibbs attached to your home, main shut-off valves, toilet shut-off valves, sink shut-off valves, water heater shut-off valves, flexible toilet supply lines, and flexible sink supply lines is also covered. Technicians must have safe access to the work area.
What's not covered?
Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs not attached to your home, vent stacks, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps or grinders; frozen pipes; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
When can I make a service call?
Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Cleveland Water and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Cleveland Water. Cleveland Water and HomeServe entered into an agreement to introduce this plan to Cleveland Water’s customers.
Interior Plumbing & Drainage System Plus for only $8.99/mo.