Exterior Sewer/Septic Line Rail
30 Day Money Back Guarantee
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Why Choose this Plan
Replacing your sewer/septic line can cost an average of $6,633‡.
If your sewer/septic line fails, it can cause:
- clogged/backed up drains inside your home
- sewage backed up in your yard
- sewage flooding in your basement
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Locating the blockage or collapse
- Excavation to expose pipe
- Unblocking
- Backfilling of areas disturbed by repairs
- Pipe repair
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Overview
An exterior sewer/septic line repair plan gives you peace of mind against surprise breakdowns. If faced with a problem, you call our call center and we'll send a trusted contractor to handle the repair. Plus, we'll foot the bill for covered repairs, up to the benefit amount and your repair is guaranteed for one year.
HomeServe helps eligible homeowners navigate the stress and costs of an exterior sewer/septic line problem, making the repair process easy and affordable. This protection covers all types of pipe material, regardless of how old it is. -
Benefits
Annual Benefit
- Drain Cleaning - Unlimited
- Sewer/Septic Line Restoration - Unlimited
- Exterior Sewer/Septic Line - Unlimited
Service
- Drain Cleaning: Multiple-/$8,500 per call
- Sewer/Septic Line Restoration : Multiple-/$1,000 per call
- Exterior Sewer/Septic Line: Multiple-/$8,500 per call
Important coverage information
Eligible
- To be eligible, you must own the residential single structure and the land it’s on
Not Eligible
- If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
- You know of any current problems with your line at enrollment or your line was not installed per code
- Your entire line is shared with a 3rd party or covered by an association
- Your line previously had roots removed or failed a system test without resolution
Exclusions
- Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, backflow prevention devices, lines that branch off and do not connect back to the primary system, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to drain clean, repair, or replace the following for which you have sole responsibility, that has experienced an operational failure and cannot be cleared using standard drain cleaning cables or hydro jetting, and is damaged due to normal wear and tear, not accident or negligence: the sewer line from the external wall of your home up to your utility’s responsibility or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home. Technicians must have safe access to the work area.
Not covered: Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, backflow prevention devices, lines that branch off and do not connect back to the primary system, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Cleveland Water and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Cleveland Water. Cleveland Water and HomeServe entered into an agreement to introduce this plan to Cleveland Water’s customers.
Exterior Sewer/Septic Line for only $5.49/mo.