As your home gets older, so does the exterior water service line that brings fresh water to your house. Leaks and breaks are usually caused by aging of the pipe, corrosion, extreme temperatures, settling or shifting of the ground. Most, although not all,
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Exterior Sewer/Septic Line

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Exterior Sewer/Septic Line Rail

$5.49/mo.

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Important coverage information

Eligible

  • To be eligible, you must own the residential single structure and the land it’s on
Additional limitations apply. See more. See less

Not Eligible

  • If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
  • You know of any current problems with your line at enrollment or your line was not installed per code
  • Your entire line is shared with a 3rd party or covered by an association
  • Your line previously had roots removed or failed a system test without resolution
Additional limitations apply. See more. See less

Exclusions

  • Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, backflow prevention devices, lines that branch off and do not connect back to the primary system, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: To be eligible, you must own the residential single structure and the land it’s on. You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes; you know of any current problems with your line at enrollment; your line was not installed per code; your entire line is shared with a 3rd party or covered by an association; your line previously had roots removed or failed a system test without resolution.
Benefit Details: Coverage provides, up to the applicable benefit limit, to drain clean, repair, or replace the following for which you have sole responsibility, that has experienced an operational failure and cannot be cleared using standard drain cleaning cables or hydro jetting, and is damaged due to normal wear and tear, not accident or negligence: the sewer line from the external wall of your home up to your utility’s responsibility or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home. Technicians must have safe access to the work area.
Not covered: Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, backflow prevention devices, lines that branch off and do not connect back to the primary system, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.

Frequently asked questions

What's covered?
Coverage provides, up to the applicable benefit limit, to drain clean, repair, or replace the following for which you have sole responsibility, that has experienced an operational failure and cannot be cleared using standard drain cleaning cables or hydro jetting, and is damaged due to normal wear and tear, not accident or negligence: the sewer line from the external wall of your home up to your utility’s responsibility or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home. Technicians must have safe access to the work area.
What's not covered?
Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, backflow prevention devices, lines that branch off and do not connect back to the primary system, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
When can I make a service call?
Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Cleveland Water and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Cleveland Water. Cleveland Water and HomeServe entered into an agreement to introduce this plan to Cleveland Water’s customers.

Exterior Sewer/Septic Line for only $5.49/mo.

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