Banner
About Buffalo Water and HomeServe

Buffalo Water has partnered with HomeServe to provide their customers affordable emergency repair plans that provide protection against costly and inconvenient repairs to systems through their homes and properties.

 

product icon

Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A water service line warranty plan helps provide protection against expensive repair bills.

Learn more

This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls ($10,000 per call)
  • 30-day wait applies
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
product icon

Your home's sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what's underground covered with a home repair plan.

Learn more

This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls ($10,000 per call)
  • 30-day wait applies
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day waiting period you will receive the Terms and Conditions to help you decide if coverage is right for you.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is an independent provider of home repair service solutions. For over a decade, we have helped homeowners protect against the expense and inconvenience of water, sewer, electrical, heating, and cooling home emergencies by managing affordable coverage, and offering a quality service. HomeServe, with an A+ rating with the Better Business Bureau, serves more than 4 million homeowners in the U.S. and Canada and dedicates itself to being a customer-focused company providing best-in-class emergency repair services through leading utility partners, municipalities and directly to consumers.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Buffalo Water and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Buffalo Water.

Back to Top Back to Top