Explore your plans
BEST VALUE
- Water Loss
- Exterior Water Service Line
- Water Loss - Unlimited
- Exterior Water Service Line - Unlimited
- Water Loss: Multiple-/$500 per call
- Exterior Water Service Line: Multiple-/$7,000 per call
- Drain Cleaning
- Grinder Pump
- Sewer/Septic Line Restoration
- Exterior Sewer/Septic Line
- Drain Cleaning - Unlimited
- Grinder Pump - Unlimited
- Sewer/Septic Line Restoration - Unlimited
- Exterior Sewer/Septic Line - Unlimited
- Drain Cleaning: Multiple-/$12,000 per call
- Grinder Pump: Multiple-/$12,000 per call
- Sewer/Septic Line Restoration : Multiple-/$1,000 per call
- Exterior Sewer/Septic Line: Multiple-/$12,000 per call
†Exterior Water Service Line Coverage is being offered at $3.14 per month and Exterior Sewer/Septic Line Plus Coverage is being offered at $5.84 per month—a savings of 50% off the first year with an additional 10% off your first year when you select both products. Savings compared to renewal price.
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
Why did Aqua partner with HomeServe?
Aqua reviewed companies that provide home protection solutions. HomeServe was selected by Aqua in 2003 to offer Aqua customers optional, yet affordable, programs that provide protection against costly and inconvenient repairs to systems throughout their homes and properties.
If I'm an Aqua customer, will HomeServe charges show up on my Aqua bill?
No. Customers who sign up for these plans will be billed directly by HomeServe.
After I purchase a plan, when does my coverage begin?
Your plan starts the day your order is processed, however there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
*CNA Warranty Services, Inc., 151 N Franklin St., Chicago, IL 60606, is the issuer of this optional service contract, which is administered by HomeServe USA Repair Management Corp. (“HomeServe”). This is a residential service contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. HomeServe, with corporate offices located at 45 Glover Ave, 6th Floor, Norwalk, CT 06850, is an independent company separate from Essential Utilities and Aqua Texas. Your choice of whether to purchase this service plan will not affect the price, availability or terms of utility service from Aqua.