HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.
Affordable Repair Plans for
Aqua Customers
Aqua and HomeServe
Aqua has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Aqua and HomeServe entered into an agreement to introduce these plans to Aqua's customers.
This Plan Includes
- $5,000 annual benefit amount
- 2 service calls ($2,500 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
A low-cost repair plan from HomeServe can help you worry less about the costs and hassles from interior electrical line-related breakdowns.
This Plan Includes
- $2,500 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Get protection against surprise repair costs to your home's exterior sewer/septic line with affordable coverage from HomeServe. Plus, get protection to help restore pavement, yard and landscaping disturbed by the covered repair.
This Plan Includes
- Unlimited annual benefit amount
- Exterior Sewer/Septic Line: Multiple- service calls ($5,000 per call)
- Sewer/Septic Line Restoration: Multiple- service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
An exterior water service line repair plan from HomeServe offers peace of mind against the high costs of water line repairs or replacements. Plus, get protection to help restore pavement, yard and landscaping disturbed by the covered repair.
This Plan Includes
- Unlimited annual benefit amount
- Exterior Water Service Line: Multiple- service calls ($5,000 per call)
- Water Line Restoration: Multiple- service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Electrical repairs are usually best left to the professionals. With a plan from HomeServe, you get access to HomeServe's trusted network of contractors with repairs guaranteed for one year so you'll have long-lasting peace of mind.
This Plan Includes
- $5,500 annual benefit amount
- Exterior Electric Line : Multiple service calls up to annual benefit
- Interior Electric Line: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Special offer - 50% off instant rebate for your first year only. Help ensure your home is comfortable and worry less about unexpected heat pump/cooling system repair costs with a plan from HomeServe.
This Plan Includes
- $2,500 annual benefit amount
- Cooling System Coverage: Multiple service calls up to annual benefit
- Heat Pump: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Special offer - 50% off instant rebate for your first year only. Help ensure your home is comfortable and worry less about unexpected heat pump/cooling system repair costs with a plan from HomeServe.
This Plan Includes
- Cooling System Coverage: Multiple service calls up to annual benefit
- Cooling Tune Up: 1 service calls
- Heat Pump: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Help safeguard your finances against the costs of emergency repairs with an exterior electrical system repair plan from HomeServe. This low-cost coverage can help ensure that your exterior electrical line can be fixed by a licensed and insured professional in a timely manner.
This Plan Includes
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Electrical repairs are usually best left to the professionals. With a plan from HomeServe, you get access to HomeServe's trusted network of contractors with repairs guaranteed for one year so you'll have long-lasting peace of mind.
This Plan Includes
- $7,500 annual benefit amount
- Exterior Electric Line : Multiple service calls up to annual benefit
- : Multiple service calls up to annual benefit
- Interior Electric Line: Multiple service calls up to annual benefit
- : Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Help safeguard your finances against the costs of emergency repairs with an exterior electrical system repair plan from HomeServe. This low-cost coverage can help ensure that your exterior electrical line can be fixed by a licensed and insured professional in a timely manner.
This Plan Includes
- $5,000 annual benefit amount
- Exterior Electric Line : Multiple service calls up to annual benefit
- : Multiple service calls up to annual benefit
- : Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
An unexpected water heater breakdown can really disrupt your daily routine. With a water heater plan from HomeServe you can get peace of mind against water heater issues for one low monthly price.
This Plan Includes
- $1,000 annual benefit amount
- Gas/Electric Water Heater Repair Only: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Replacement Only: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day waiting period you will receive the Terms and Conditions to help you decide if coverage is right for you.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Essential Utilities and FPLNW and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of utility service from Aqua. Aqua and HomeServe entered into a commercial agreement to introduce these plans to Aqua's customers. The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.