About UGI Heating Cooling Plumbing & HomeServe

The HVAC business of UGI is now part of the HomeServe group of companies. Plans from HomeServe help protect homeowners from the high cost and hassle of covered emergency home repairs with repair service plans that cover parts and labor to repair critical interior plumbing and drainage systems. These plans provide repair service in an emergency through our 24/7 repair hotline by local, licensed, and insured technicians and come with a one-year guarantee on all covered repairs.

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Frequently asked questions

Who is HomeServe?
HomeServe is the leading provider of home repair solutions, serving nearly 5 million customers with more than 8.7 million protection plans in North America. Our goal is to provide homeowners with the tools to help protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating, and cooling emergencies.
How do protection plans from HomeServe work?
Call HomeServe's 24/7 emergency repair hotline to schedule a repair appointment. A local repair expert will be sent to your home to fix your covered repair.
How do I request service?
Your emergency is our emergency. Once your coverage begins, you can call our 24/7 hotline to schedule your covered repair, and we will send an experienced, licensed professional. In some areas you can schedule service online from your online account.
What if I change my mind?
Did you know most basic home insurance policies do not cover repair or replacement due to normal wear and tear? That's why having a plan is crucial. However, should you decide to cancel, you may do so at anytime by calling 855-336-2465 or by visiting my online account.
Do I need a plan with homeowners' insurance?
Yes. Homeowners insurance typically protects your home from things that might happen, like fires, theft, or natural disasters. A protection Plan from HomeServe helps protect your budget from major repairs (water/sewer lines, heating and cooling, plumbing, and electric).
HomeServe is an independent company separate from NOVEC Solutions and offers this optional service as an authorized representative of the contract issuer. Your choice of whether to participate in this service plan will not affect the price, availability, or terms of service from NOVEC Solutions.