With an exterior water service line repair plan, have peace of mind against the high costs of water line repairs or replacements.
Affordable Repair Plans for
Evansville Water and Sewer Utility Customers
About Evansville Water and Sewer Utility and HomeServe
Evansville Water and Sewer Utility has partnered with HomeServe to offer you affordable emergency repair plans that can help protect against costly and inconvenient repairs.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
- One-year guarantee on all covered repairs
HomeServe helps eligible homeowners navigate the stress and costs of an exterior sewer/septic line problem, making the repair process easy and affordable. This protection covers all types of pipe material, regardless of how old it is.
This Plan Includes
- Unlimited annual benefit amount
- Drain Cleaning: Multiple- service calls (Unlimited per call)
- Grinder Pump: Multiple- service calls (Unlimited per call)
- Exterior Sewer/Septic Line: Multiple- service calls (Unlimited per call)
- 30-day review period
- One-year guarantee on all covered repairs
HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.
This Plan Includes
- Unlimited annual benefit amount
- Interior Drainage: Multiple service calls up to annual benefit
- Interior Plumbing: Multiple service calls up to annual benefit
- 30-day review period
- One-year guarantee on all covered repairs
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Evansville Water and Sewer Utility. Evansville Water and Sewer Utility is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, CNA Warranty Services, Inc., 151 N Franklin St., Chicago, IL 60606. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Evansville Water and Sewer Utility.