Affordable Repair Plans for
Buffalo Water Customers
About Buffalo Water and HomeServe
Buffalo Water has partnered with HomeServe to provide their customers affordable emergency repair plans that provide protection against costly and inconvenient repairs to systems through their homes and properties.
Save 10% OFF when you purchase two plans!
Selected Plans
Applied Promo: 50% off Exterior Water Service Line Plus and 20% off Exterior Sewer/Septic Line Plus for your first year.
$6.99/mo.
This Plan Includes: 1
- Unlimited annual benefit amount
- Water Line Restoration: Multiple- service calls ($1,000 per call)
- Exterior Water Service Line: Multiple- service calls ($12,000 per call)
- 30-day review period
- One-year guarantee on all covered repairs
What's covered: 1
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
Exclusions: 1
- Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
$14.39/mo.
$17.99/mo.
This Plan Includes: 2
- Unlimited annual benefit amount
- Drain Cleaning: Multiple- service calls ($12,000 per call)
- Grinder Pump: Multiple- service calls ($12,000 per call)
- Sewer/Septic Line Restoration : Multiple- service calls ($1,000 per call)
- Exterior Sewer/Septic Line: Multiple- service calls ($12,000 per call)
- 30-day review period
- One-year guarantee on all covered repairs
What's covered: 2
- Locating the blockage or collapse
- Unblocking
- Excavation to expose pipe
- Fitting external valves
- Pipe replacement or repair
- Fusing
- Repair or replacement of seals and joints
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Exclusions: 2
- Non-conforming drain lines, septic/collection tanks, leaching fields, lines that branch off and do not connect back to the primary system, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Order Summary
Applied Promo: Add multiple plans get an additional 10% off first year
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (less any claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact SLWA to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day waiting period you will receive the Terms and Conditions to help you decide if coverage is right for you.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Buffalo Water and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Buffalo Water. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Buffalo Water. Buffalo Water and HomeServe entered into a commercial agreement to introduce these plans to Buffalo Water's customers.