Home emergency and need a one off repair?
Whether an issue with your boiler has left you without heating or hot water, or a plumbing problem like a burst pipe has caught you by surprise, you can count on our engineers to get your job done. Bringing you telephone support for a wide-range of repairs, we'll soon have your home running smoothly again.
How can we help you today?
Why choose HomeServe?
Offer a 12-month guarantee on most repairs.
We only work with approved trade and service providers.
No hidden costs
All our quotes include parts, labour and VAT.
3 years interest free credit on your new boiler*1
If your boiler is on the blink, say hello to a warmer winter and spread the cost with 3 years interest free credit*1 and £0 deposit on all of our A-Rated boilers until 29/11.
HomeServe Membership Limited acts as a credit broker and not a lender. Credit is provided by Creation Consumer Finance Ltd. Authorised and regulated by the Financial Conduct Authority. The approval of your application depends on your financial circumstances and borrowing history, so do the terms you may be offered. Access to finance is not guaranteed and credit is subject to status, affordability assessment and credit checks. Minimum spend and eligibility criteria applies.
Frequently asked questions
Yes, we do charge a call-out fee. We'll talk you through a breakdown of costs when you book your repair. Alternatively, take a look at the terms and conditions for more details.
Yes - you can relax knowing that all our repairs are carried out by HomeServe approved, qualified Home Experts.
There's no call out fee when you arrange a boiler service. The price quoted to you at the time of booking will be all that you pay.
If we arrive and more work is required than the original job, then we may have to charge you more for the additional work to be completed. The Home Expert will tell you before they start any work, and you can still cancel the job at this point. Please note, once we've started the job then you will no longer be able to cancel it and liable for any cost as a result.
Top tips from our experts
Whether you’re after advice on home maintenance or hacks to help with difficult DIY, HomeServe Living has all the tips you need for taking on those smaller jobs at home.
*Lines are open Monday to Friday 8am to 6.30pm (except bank holidays). We are closed on Saturdays and Sundays. Calls to 0330 numbers are charged at the standard rate. Calls may be recorded for quality control and training purposes. Calls to 03 numbers will cost you no more than 01 or 02 numbers, charges may vary depending on your network provider. Calls to 03 numbers will be part of inclusive minute plans for landlines and mobiles.
*1 HomeServe Membership Limited (“HomeServe”) brings you this extended interest free credit offer (“the Offer”) from Help-Link UK Limited. The approval of your application depends on your financial circumstances and borrowing history, so do the terms you may be offered. Access to finance is not guaranteed and credit is subject to status, affordability assessment and credit checks. Minimum spend and eligibility criteria applies. The Offer is available to existing HomeServe policyholders and new customers to HomeServe who book an installation appointment between 1 September 2023 and 29 November 2023. No cash alternative will be given. Installation must be booked within 30 days from the point the boiler quote is accepted. This offer cannot be used in conjunction with the 'Summer Sale: Up to £600 discount on a new boiler' or 'Summer Sale: Up to £100 discount on a new boiler' promotions.
*2 HomeServe Membership Limited brings you this discount offer from Help Link UK Ltd. The discount is only available to existing HomeServe Membership Limited policyholders. Only one discount available per boiler installation on all gas boilers. £500 discount is available on system swaps only i.e. conventional to combi. Customers who purchase a like for like boiler replacement (combi to combi or conventional to conventional) will be eligible for a £200 discount. The discount will only be applied to the cost of the boiler requested. Installation must be booked within 30 days from the point the boiler quote is accepted. No cash alternative will be given for the customer discount. The offer remains valid with the quote.
About the lender
HomeServe Membership Limited is a credit broker, not a lender. Creation Consumer Finance acts as the lender. If you choose a credit option, Help-Link UK Limited trading as HomeServe may receive commission from Creation Consumer Finance which is a fixed percentage of the total loan amount. For more information, contact Help-Link UK Limited.
BNP Paribas Personal Finance is a trading style of Creation Consumer Finance Limited. Registration Number: NI32565. Registered Office: 4th – 6th Floor, Wellington Buildings, 2-4 Wellington Street, Belfast, BT1 6HT. Creation Consumer Finance Limited is authorised and regulated by the Financial Conduct Authority.