Home emergency and need a one off repair?
Whether an issue with your boiler has left you without heating or hot water, or a plumbing problem like a burst pipe has caught you by surprise, you can count on our engineers to get your job done. Bringing you telephone support for a wide-range of repairs, we'll soon have your home running smoothly again.
How can we help you today?
Why choose HomeServe?
Offer a 12-month guarantee on most repairs.
We only work with approved trade and service providers.
No hidden costs
All our quotes include parts, labour and VAT.
Need a new boiler?
Our nationwide network of Gas Safe registered engineers are nearby to install the right boiler at a time that suits you. Spread the cost of top, energy-efficient boiler brands with flexible payment options and up to £500*1 off. T&Cs apply.
HomeServe Membership Limited acts as a credit broker and not a lender. Credit is provided by Creation Consumer Finance Ltd. Authorised and regulated by the Financial Conduct Authority. The approval of your application depends on your financial circumstances and borrowing history, so do the terms you may be offered. Access to finance is not guaranteed and credit is subject to status, affordability assessment and credit checks. Minimum spend and eligibility criteria applies.
Frequently asked questions
Yes, we do charge a call-out fee. We'll talk you through a breakdown of costs when you book your repair. Alternatively, take a look at the terms and conditions for more details.
Yes - you can relax knowing that all our repairs are carried out by HomeServe approved, qualified Home Experts.
There's no call out fee when you arrange a boiler service. The price quoted to you at the time of booking will be all that you pay.
If we arrive and more work is required than the original job, then we may have to charge you more for the additional work to be completed. The Home Expert will tell you before they start any work, and you can still cancel the job at this point. Please note, once we've started the job then you will no longer be able to cancel it and liable for any cost as a result.
Top tips from our experts
Whether you’re after advice on home maintenance or hacks to help with difficult DIY, HomeServe Living has all the tips you need for taking on those smaller jobs at home.
*Lines are open on weekdays from 8am to 6.30pm (except bank holidays) and Saturdays from 8am to 4pm. We are closed on Sundays. Calls will cost you no more than the rate of a standard call and charges may vary depending on your network provider. Calls are recorded for quality control and training purposes.
*1 HomeServe Membership Limited brings you this discount offer from Help Link UK Ltd. The discount is only available to existing HomeServe Membership Limited policyholders. Only one discount available per boiler installation on all gas boilers. £500 discount is available on system swaps only i.e. conventional to combi. Customers who purchase a like for like boiler replacement (combi to combi or conventional to conventional) will be eligible for a £200 discount. The discount will only be applied to the cost of the boiler requested. Installation must be booked within 30 days from the point the boiler quote is accepted. No cash alternative will be given for the customer discount. The offer remains valid with the quote.
*2 Subject to application, financial circumstances and borrowing history. Terms & Conditions apply. Other options are available. Finance can be taken out with or without deposit and capital payments can be made at any time to reduce your loan.
About the lender
HomeServe Membership Limited is a credit broker, not a lender. Creation Consumer Finance acts as the lender. If you choose a credit option, Help-Link UK Limited trading as HomeServe may receive commission from Creation Consumer Finance which is a fixed percentage of the total loan amount. For more information, contact Help-Link UK Limited.
BNP Paribas Personal Finance is a trading style of Creation Consumer Finance Limited. Registration Number: NI32565. Registered Office: 4th – 6th Floor, Wellington Buildings, 2-4 Wellington Street, Belfast, BT1 6HT. Creation Consumer Finance Limited is authorised and regulated by the Financial Conduct Authority.