Let's take on winter together

You count on your boiler to keep you feeling toasty during autumn and winter, but most breakdowns happen at this time of year. That’s where we can help.

From fitting your boiler, repairing it or just keeping it running smoothly, we’ve got you covered. Plus, you’ll receive a
FREE Boiler Service too.

Your boiler matters to you. Leave your boiler matters to us...

Boiler cover from £8 per month
 FREE Boiler Service in year 1
  • Free boiler service is available on selected heating policies
  • Cover your boiler and other areas of your home
  • Nationwide network of Gas Safe engineers ready to help.
Boiler repairs by HomeServe

Boiler Repairs
from £199

 FREE Boiler Service in year 1
  • A reduced fixed-price repair for £199 instead of £279 when purchased with Gas Boiler Breakdown Cover from £8 a month
  • 12-month guarantee on all repairs
  • No hidden costs.

Call us now and quote ‘Winter’
0330 024 7090

Only looking for a one-off Boiler Service?
We can help with that too. Call us now quoting 'Winter Service'

Why choose us?

Over 25 years experience

25+ years’ experience

Customers

Over 1.9 million customers

Operating nationwide

24/7 helpline open 365 days a year

See what our customers are saying

Whatever keeps you happy at home, we’re here to keep it moving. Check out some of the things that bring our Customers joy and the ways we’ve helped them.

Meet the Roods.
Chris, the HomeServe engineer who helped the Rood family get their home back on track, couldn’t believe his eyes when Sophia decided to help.

Helpful advice for your home this winter

How to prevent burst or frozen pipes this winter

Winter can sometimes mean temperatures dropping to low levels, leading to the pipes in your home freezing and potentially bursting. Take a read of this article to find out why pipes burst and freeze and how to avoid it in your home this winter!

Prepping your home for winter

Preparing your home for winter

The Danish have a word for it – hygge: a sensation of especial cosiness and charm. It’s what all our homes should be in winter … and our home maintenance checklist will help you make sure that as the cold weather arrives, your home is at optimum hyggeness.

How to thaw a condensate pipe

How to thaw a Condensate Pipe

During winter, even the most looked after boiler will struggle to function if its condensate pipe freezes. Luckily, it’s not a difficult job to put things right if it does happen. This handy guide (with video) will help you get your boiler up and running quickly and easily.

Monthly repayments

HomeServe acts as a credit broker and could arrange a finance agreement to fund the cost of your boiler installation. Access to finance is not guaranteed and credit is subject to status, affordability assessment & credit checks.

2 years 0% APR or 3-10 years 9.9% APR
No deposit options available
Minimum loan amount of £500

Illustrative example for 24 months Interest Free Credit on an Ideal bundle.

Cash priceDepositTotal loan amountTerm of loanMonthly costTotal charge for creditTotal amount repayableRepresentative APR
£2027£1013.50£1013.5024 months£42.43£0£20270%

Minimum loan amount of £500. Make additional payments at any time (subject to charges on 9.9% APR). Illustrative example for 9.9% APR

Cash priceDepositTotal loan amountTerm of loanMonthly costTotal charge for creditTotal amount repayableInterest RateRepresentative APR
£2027£1013.50£1013.50120 months£13.11£559.70£2586.709.5%9.9%

Representative Example:
Cash Price = £2697 with no deposit. Total loan amount = £2697. Repayable by 24 monthly repayments of £112.37. Total charge for credit = £0. Total amount repayable = £2696.88. Interest rate is 0% per annum fixed. Representative APR 0% fixed. Subject to status. Representative example accurate as at 29/07/19. Warranty validated by annual service.

Boiler Cover and Boiler Repairs • HomeServe is a trading name used by HomeServe Membership Limited, Cable Drive, Walsall, WS2 7BN. Registered is England and Wales as company number 2770612. Authorised and regulated by the Financial Conduct Authority for general insurance and credit broking activities. Financial services register number 312518. • The boiler service is not regulated by the Financial Conduct Authority. • The boiler repair is not regulated by the Financial Conduct Authority. New Boiler • HomeServe is a trading name of Help-Link UK Limited who is an appointed representative of HomeServe Membership Limited and is part of the HomeServe group of companies. Registered office, Century Way, Thorpe Park, Leeds, West Yorkshire LS15 8ZB. Registered in England and Wales as company number 03527087. Financial services register number 834211. VAT registration number GB559669669. • The boiler service is not regulated by the Financial Conduct Authority.

The offer is for the supply of one free boiler service by HomeServe (the “Offer”) on certain products. HomeServe is a trading name used by HomeServe Membership Limited registered in England with company number 02770612 at Cable Drive, Walsall WS2 7BN and Help-Link UK Limited registered in England with company number 03527087 at 3310 Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB. In these terms and conditions, HomeServe shall mean either HomeServe Membership Limited or Help-Link UK Limited, as the case may be.

The Offer is subject to the following conditions:

  • There is only one Offer per household.
  • There is no cash alternative.
  • The Offer cannot be used in conjunction with any other discount or offer of HomeServe.
  • The Offer is not transferable. The free boiler service has to be at the same address as the Gas Boiler Breakdown Cover or the boiler installation.
  • HomeServe reserves the right to withdraw or amend the Offer at any time.
  • At the time of booking the free boiler service, you are not in arrears regarding payments relating to the Gas Boiler Breakdown Cover or the boiler installation.
  • The supply of the boiler service is subject to its own terms and conditions.

(the “Conditions”)

Subject always to the Conditions, the Offer is available:

  1. On the purchase of Gas Boiler Breakdown Cover arranged and administered by HomeServe Membership Limited and underwritten by Aviva Insurance Limited without service (either as a standalone or in conjunction with a boiler repair). You will need to book the boiler service within 12 months of the start date of your Boiler Breakdown Cover, which is still in force at the time of the booking of the boiler service.
  2. On the supply and installation of a new boiler by HomeServe booked before 6 December 2019. You will need to book the boiler service within 12 months of the installation of the boiler.

When you book your free boiler service, please remember to quote “Winter” to ensure that your boiler service is provided free of charge.  

If you have any queries or if you have any complaints relating to the Offer, please contact HomeServe at customerrelations@homeserve.com.

These Offer terms and conditions are governed by English law. You and HomeServe each agree to submit to the non-exclusive jurisdiction of the English courts. If you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

Lines open weekdays: 8am – 8pm, Sat: 8am – 4pm and Sun: 10am – 4pm. Calls may be recorded for quality control and training purposes. Calls to 03 numbers will cost you no more than 01 or 02 numbers, charges may vary depending on your network provider. Calls to 03 numbers will be part of inclusive minute plans for landlines and mobiles.