With Landlord's Combined Cover with Gas Central Heating, CP12 & Service, you can help protect yourself from the cost of dealing with a breakdown of the gas heating, as well as unexpected plumbing, drainage, electrical wiring and security incidents.
This policy also includes a Gas Safety Inspection (CP12) and a boiler service.
The Gas Safety Inspection (CP12) and Boiler Service is described as 'free' when compared to the equivalent product without these service elements.
Please note: The boiler service and gas safety inspection that come with this policy are free in the first year only, upon renewal they are chargeable and will be included as standard in the total cost of the policy. Please refer to 'what happens after the first year' under important information. Gas safety inspection (CP12) and boiler services will be undertaken Monday to Friday, 9am to 5pm, excluding bank holidays.
If you'd like to look at cover for different areas of your home, why not take a look at the range here.
Please see Product documents including T&C's for more details.
per month in the first year for new customers only.
Your excess: £60
Annual price: £300
The price will increase at renewal. Customers in their second year are currently paying £35.54 per month, £426.48 for the year (which includes the cost of the gas safety inspection and boiler service), provided they have made no claims.
or call 0330 0247 006**
Homes heated with electric heating
For full eligibility information please see the Important Information
Landlord's Combined Cover with Gas Central Heating, CP12 & Service meets meets the needs of landlords requiring assistance in the event of a problem with the water supply pipe, plumbing, drainage, electrical wiring, security, roofing, internal gas supply pipe or gas central heating at their tenanted property. This policy also includes a landlords gas safety check and gas boiler service.
This policy is sold, arranged and administered by HomeServe and underwritten by Aviva Insurance Limited.
Prices include all fees and Insurance Premium Tax (IPT).
Are you covered elsewhere?
Landlords should check if their existing home insurance or other policies provide cover, expert assistance and repairs in the event of the domestic emergencies and incidents covered by this policy so you are not paying for cover you do not need.
Are you eligible to apply?
This policy is for landlords only. Retail, commercial and other premises used for business are not eligible, and council and housing association tenants will not need this service. Flats, maisonettes, mobile homes, bedsits, sub-divided homes and sub-let properties are not covered.
The boiler at your property must have a power output of less than 60 KW/hr and be fired by natural gas (and not LPG, electric or oil).
How long after purchasing do I need to wait before I can make a claim?
This policy has an initial 28 day exclusion period within which you'll not be able to make a claim. Please see the product documents for more details.
What is my excess and how do I pay?
You will have to pay the first £60 of any claim. This payment must be made before an engineer is deployed. It is the landlord's responsibility to pay the excess, however, we will accept payment from the tenant in order to allow the claim to proceed.
We can only accept payment using the following cards: MasterCard, Maestro, Visa or Visa Delta. A separate excess payment is required for each claim you make. Please see the policy Terms and Conditions for further details.
What happens after the first year?
The price will increase at renewal. Currently customers in their second year are paying £35.54 a month, £426.48 for the year for this policy (which includes the cost of the gas safety inspection and boiler service), provided they have made no claims. Your cover will automatically renew unless you tell HomeServe otherwise.
What happens if you change your mind?
There is a Cancellation Period which begins from the start of your policy and is shown on your Policy Schedule (“the Cancellation Period”)
If you cancel in the Cancellation Period and have not made a claim you will receive a full refund. If you have made a claim, you will receive a refund less an amount for the number of days which you have been on cover.
If you cancel after the Cancellation Period and have not made a claim you will receive a refund less an amount for the number of days you have been on cover. If you have made a claim you will be required to pay any remaining payments due for the term of the policy.
Please see Terms & Conditions for full cancellation information.
Is there product specific information I need to be aware of:
Who provides this cover?
This policy is underwritten by Aviva Insurance Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Aviva Insurance Limited is registered in Scotland, company no. 2116 and the registered address is Pitheavlis, Perth, PH2 0NH.
HomeServe is an insurance intermediary and arrange and administer the policy on behalf of the underwriter. HomeServe is a trading name of HomeServe Membership Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) for general insurance and credit broking activities, under firm reference number 312518. Our registered address is: Cable Drive, Walsall, WS2 7BN. Registered in England as company number 2770612, VAT registration number GB559669669. The regulatory status of Aviva Insurance Limited and HomeServe can be checked on the Financial Services Register by visiting the FCA’s website http://www.fca.org.uk/register.
*The offer of a free gas safety inspection and boiler service in the first year is only available with the purchase of Landlord Combined Cover policies which include gas central heating.
The boiler service included with the policy is free in the first year only, upon renewal the boiler service is chargeable and will be included as standard in the total cost of the policy. Please refer to 'What happens after the first year' under Important Information.
What do I need to apply?
To make the application process as smooth as possible, please make sure you have the following information to hand:
How do we vet our approved tradespeople?
We're careful to vet all HomeServe approved tradespeople. We do this by:
** Calls may be recorded for quality control and training purposes. Calls to 03 numbers will cost you no more than 01 or 02 numbers, charges may vary depending on your network provider. Calls to 03 numbers will be part of inclusive minute plans for landlines and mobiles. Lines are open 8am to 8pm weekdays, 8am to 4pm Saturday and 10am to 4pm Sunday.