Don't let an electrical breakdown leave you in the dark, take out Electrical Emergency & Breakdown Cover and we'll be on hand to help get the lights back on if things go wrong. We'll even cover you for DIY accidents, so if you damage your electrics by mistake, you'll have access to a network of HomeServe approved tradesmen to help get things sorted.
Please see Product documents including T&C's for more details.
per month in the first year.
With £0 excess. Annual price £12.00
The price will increase at renewal. Currently customers in their second year are paying £8.56 a month, £102.72 for the year for this policy, provided they have made no claims.
or call 0800 694 4190**
For full eligibility information please see the Important Information
Electrical Emergency & Breakdown Cover is sold, arranged and administered by HomeServe and underwritten by Aviva Insurance Limited.
Prices include all fees and Insurance Premium Tax (IPT).
Are you covered elsewhere?
Homeowners should check if their existing home insurance or other policies provide cover, expert assistance and repairs in the event of the domestic emergencies and incidents covered by this policy so you are not paying for cover you do not need.
Are you eligible to apply?
This policy is for homeowners only. Retail, commercial and other premises used for business are not eligible, and council and housing association tenants will not need this service. The property must be your permanent private residence and owned and solely occupied by you and your family with no business use. Mobile homes, bedsits, sub-divided homes and let and sub let properties are not covered.
How long after purchasing do I need to wait before I can make a claim?
This policy has an initial 14 day exclusion period within which you'll not be able to make a claim. Please see the product documents for more details.
What happens after the first year?
The price will increase at renewal. Currently customers in their second year are paying £8.56 a month, £102.72 for the year for this policy, provided they have made no claims. Your cover will automatically renew unless you tell HomeServe otherwise.
What happens if you change your mind?
You can cancel at any time. If you have made a claim no refund will be due. If you have not claimed you would receive a full refund within the first 28 days. After that it will depend when you cancel.
Please see Terms & Conditions for full cancellation information.
Who provides this cover?
This policy is underwritten by Aviva Insurance Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Aviva Insurance Limited is registered in Scotland, company no. 2116 and the registered address is Pitheavlis, Perth, PH2 0NH.
HomeServe is an insurance intermediary and arrange and administer the policy on behalf of the underwriter. HomeServe, which is a trading name of HomeServe Membership Limited, Cable Drive, Walsall, WS2 7BN (registered in England company no. 2770612, VAT registration no. GB559669669) which is authorised and regulated by the Financial Conduct Authority (FCA) for general insurance activity under firm reference number 312518. The regulatory status of Aviva Insurance Limited and HomeServe can be checked on the Financial Services Register by visiting the FCA’s website http://www.fca.org.uk/register.
What do I need to apply?
To make the application process as smooth as possible, please make sure you have the following information to hand:
How do we vet our approved tradesmen?
We're careful to vet all HomeServe approved tradesmen. We do this by:
** Calls may be recorded for quality control and training purposes. Calls to 0800 numbers are free from landlines and mobile phones, and will not be taken from your mobile phone inclusive call minutes. Lines are open 8am to 8pm weekdays, 8am to 4pm Saturday and 10am to 4pm Sunday.