Plumbing and drainage cover

Frequently asked questions

• What is plumbing and drainage cover and why do I need it?

  • Plumbing and drainage cover is insurance for your home’s pipes, drains, sinks and toilets, as well as your water supply pipe.

    It offers peace of mind that, should you experience a leak or blockage, you can rely on us to help get it sorted.

• Who can buy this insurance?

  • These plumbing and drainage insurance products are for homeowners who live in houses, bungalows or flats.

    However, we also offer a range of cover options for landlords.

• What do I need to know about the current offer?

  • Plumbing and Drainage Plus is currently available at 50p a month (£6 a year) for the first year only.

    This offer ends on 24th November 2021 and is for homeowners only.

    Once this offer expires, the product will revert to its standard price, £1 a month for the first year. Terms and conditions and exclusions apply.

• What does my plumbing and drainage insurance include?

  • Our plumbing and drainage insurance includes cover for a wide range of problems including burst pipes, blocked drains, trouble with toilets and water supply pipe leaks.

    Some of our insurance products offer additional cover for problems with your central heating system, plus insurance for your home’s electrics and cover against pest infestations - so you can choose the one that suits you best.

    Some insurance options come with a FREE Boiler Service in the first year.

• What happens if I discover a plumbing and drainage problem?

  • Leaks and blockages are impossible to predict. Thankfully, we’re not!

    With cover from HomeServe, you’ll be able to make an insurance claim at any time of the day or night, 365 days a year - so no matter when a plumbing and drainage problem crops up, you can rely on us to help tackle it.

    We always aim to fix whatever’s gone wrong the first time we come out to you, and we offer a 12 month guarantee on most repairs excluding drainage.