Coronavirus (COVID-19): Thanks for your patience during this difficult time; we’re working hard to get to you as soon as we can. If you have any concerns about paying for your cover, we’re here to help. Find out more in our FAQs.
Our service department will contact you each year to arrange your boiler service, if you have a boiler service included in your policy/plan. The type of policy/plan you hold will determine when your service will be carried out.
Homeowners - Your boiler service will be carried out between April and September.
Landlords - Boiler services for Landlords are carried out Monday to Friday, 9am to 5pm. If you opt to include a gas safety inspection (CP12) in your policy/plan, this will be carried out the same time as your boiler service.
When the time comes for your policy/plan to renew, you may notice that your annual premium has changed. We review all policy/plan prices each year to reflect any changes to business costs. We also take your claims history into consideration.
You may notice different prices on our website - these are introductory offers for new customers. If you'd like to discuss your premium please call us on 0330 0247 002*.
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