5 Tips For Employing An Engineer Or Plumber

Choosing a suitable boiler installer is equally as important as choosing the boiler itself. Even the most energy-efficient and top-quality heating solution could run inefficiently if installed incorrectly. At HomeServe, we prioritise high levels of customer service and first-class installations. Below are 5 tips that we think could help you ensure that your new boiler is installed to a high standard:


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1. Be clear about the work you need doing

Prior to contacting an engineer, it’s important for you to have an idea of the type of work that’s required. There’s no need for you to have in-depth knowledge, but a having a firm understanding of your needs could help an installer carry out the job correctly. For example, knowing your household’s typical heating and hot-water requirements could help an engineer recommend a suitable heating solution, and having an idea of where you want your new boiler to be fitted could also help make the process run more smoothly.


2. Always use a reputable company

Be sure to do some background research on the companies you’re thinking of using. References and testimonials are key, but don’t hesitate to contact companies yourself to get more information; often getting a first-hand view of their customer service is more useful than relying on other sources.


3. Look for companies that insure their work

It’s always beneficial to employ a company that offers warranties and other forms of insurance for their products and workmanship as this could provide you with added peace of mind. Here at HomeServe, all our boilers come with standard manufacturer-backed warranties of up to 10 years, so you could rest assured knowing that we aim to make things as stress-free as possible for you.


4. Look for an installer that has local engineers

There are benefits of both local and national installers. However, some homeowners find that local engineers offer a more personal service and are often able to offer services at a quicker rate. Luckily, with us, you could get the best of both worlds as we’re a national installer with local engineers in just about every city in the UK. So no matter where you are, we could meet your central heating needs.


5. Always confirm your quote

When hiring any service, you should always confirm your quote before the work is carried out. We recommend that you confirm both at the time of booking and on the day that the work is supposed to be carried out to help ensure that the job and price are correct. Here at HomeServe, we’re upfront with all our costs and you could rest assured that with us, there should be no hidden prices.


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You can trust us

It’s our goal at HomeServe to provide our customers with the best possible service. We prioritise quality, customer needs and satisfaction and aim to work with all these factors at the forefront of our minds. We aim to treat every customer with the utmost respect and strive to complete every job to the highest standard. Choosing us not only means that you could receive heating services that could benefit your home, but it could also mean that you could have peace of mind throughout the whole process in knowing that you’re in the hands of capable and reliable professionals.

Contact us today to speak with one of our trained advisors, we could help get your central heating working effectively and efficiently. You could also give our free online quote tool a try.

Information and other materials on this website are not intended to constitute professional advice and should not be relied upon. Please see our Terms of Use for further details.

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