New Potterton Boilers: Prices, Services, Reviews & More

British brand Potterton has been active in the domestic heating industry since 1850 and has throughout the years sought to establish themselves as a trusted and reliable British brand. Built on strong, British values, this brand aims to manufacture products to deliver quality central heating to households across the UK.

Are you looking for a highly efficient and cost-effective way of heating your home? Potterton boilers could be a suitable choice. We could provide you with a Potterton boiler installation at a competitive price, whilst also offering you a friendly and reliable service.

This comprehensive guide can help you find out more about Potterton gas boilers, click the links to find out more:





Find out more about Potterton

Potterton has been manufacturing domestic heating products for over 150 years and they pride themselves on having the necessary knowledge and skills to understand their customers and provide them with boilers that could meet their needs. Potterton gas boilers can supposedly be found in over 7 million homes, and the brand constantly seeks to maintain a reputation for being trustworthy and effective.

Potterton aims to manufacture their boilers using the latest heating technologies and it is their goal to ensure that every product meets energy-efficiency standards; they place particular emphasis on producing products that are environmentally-friendly and easy to use. The brand also prioritises the quality of each and every product that they produce, no boiler will leave their factory unless it has a 100% pass rate from their rigorous testing.

Potterton is part of Baxi Heating and BDR Therma Group, which are both organisations with commendable reputations within the domestic heating industry. The brand has also accomplished a number of achievements, including having their Gold Combi boiler named a Which? Best Buy and having their boiler systems in use at 10 and 11 Downing Street; the official residence of most British Prime Ministers.


Potterton Boiler Types

Potterton are the manufacturers of several different boiler types which aim to providing effective heating solutions to a wide range of households. Each boiler type has their own unique benefits and features, and it is our aim to help you choose the best boiler for your home. Types of Potterton gas boilers include:

Combi Boilers

Potterton combi boilers aim to provide your home with both heating and hot-water all through a single compact system. These boilers tend to be particularly beneficial to households with little space as there are no additional cylinders or tanks required. Potterton combi boilers are generally ideal for most smaller homes with lower hot water demands. Potterton combi boiler models include Assure, Promax and Potterton Gold boilers.

Regular Boilers

Potterton offer a range of regular boilers which are designed to deliver effective heating and hot-water to households requiring the use of a hot-water cylinder and cold-water tank for storage. IIf your home currently has a more traditional style of heating and aren’t looking to change this, then this could be the right choice for you. These boilers tend do be suitable for most medium-sized homes that have a lower demand for hot-water. Models include Assure and Promax SL boilers.

System Boilers

Potterton system boilers are designed to deliver quality heating and hot-water to homes with the use of an additional sealed hot-water cylinder. An additional cold-water tank is not required with these boilers as their major central heating components are already built-in. Potterton system boilers could be a suitable choice for you if you have a larger home with a higher demand for hot-water. Models include Assure and Ultra boilers.


There are a number of boilers available from the Potterton brand, so it can be a tough task to choose a boiler for your home. Here at HomeServe, we aim to make the decision as easy and stress-free for you as possible, so to help you out we’ve created a list of what in our experience, are the top 4 boilers from Potterton:

1. Potterton Gold Combi HE 28

  • Designed to be fully modulating
  • Energy Saving Trust Endorsed
  • Mechanical clock for added energy efficiency
  • 780mm x 450mm x 345mm (height x width x depth)
  • A typically ideal option for most smaller homes with one bathroom and a lower demand for hot-water

2. Promax Combi Boiler 28

  • Robust hydraulic connections – designed for quality and reliability
  • Designed to be fully modulating and highly efficient
  • N0x Class 5 - best class for energy efficiency
  • 780mm x 450mm x 345mm (height x width x depth)
  • Typically a suitable choice for smaller homes with one bathroom and a lower demand for hot-water

3. Titanium Combi Boiler 33

  • Intelligent control system for automatic heat output adjustment
  • SEDBUK A rating – could deliver highly efficient central heating
  • Compact design
  • 750mm x 450mm x 345mm (height x width x depth)
  • Typically suitable for most smaller homes that have one bathroom and a lower demand for hot-water

4. Titanium Combi Boiler 40

  • Energy Saving Trust Endorsed
  • 24-hour mechanical clock
  • Filling loop fitted to potentially save time during installation
  • 750mm x 450mm x 345mm (height x width x depth)
  • A typically suitable option for most smaller homes with one bathroom and a lower demand for hot-water

Cost of a Potterton Boiler Installation

“What are the Potterton boiler prices including installation?” This is always one of the very first questions on your mind when you're considering getting a new boiler installed. Potterton boiler prices can range and can rely on factors such as boiler type, size and if any additional labour or parts are required during the installation process that may increase the cost.

Although getting a new boiler installed can be expensive, you should bear in mind that it is the quality of your home heating that you are paying for and your levels of comfort are likely to be influenced by your decision. Furthermore, you should always ensure that your new boiler installation is conducted by an engineer who is registered as Gas Safe so they can complete the task thoroughly and professionally. We ensure that all of our engineers are Gas Safe registered, so rest assured that we have the necessary skills and expertise to provide you with a first-class installation.

If you're interested in getting a new boiler installed into your home, we could provide you with a realistic estimate of how much this could cost. We aim to look at a variety of different factors including your home size, central heating requirements and of course budget. Based on these factors we aim to provide you with a recommendation best suited to you and your specific requirements. Simply book an appointment with one of our surveyors today to get started!


Potterton Boiler Range

Potterton manufactures a range of different boilers, all with different key features and functions. We aim to help you select a boiler that could suit you and your family’s needs both effectively and efficiently, if you are in need of some advice don't hesitate to get in touch. Here’s a list of some of the brand’s popular ranges:


This range includes all boiler types and each boiler is available in a variety of sizes to meet the needs of a diverse range of households. With a N0x class rating of 5 (the highest rating available - meaning low nitrogen emissions), these boilers are highly efficient and minimise the amount of emissions released during its operation. This range was created with energy-efficiency and cost-effectiveness in mind.


Covering combi, regular and system boiler types, Potterton’s Assure range is made up of compact systems that could particularly benefit households with limited space. These boilers are designed to be easily fitted into cupboard spacing and feature an optional outdoor weather sensor to potentially enhance the system control**.


This range consists of regular and system boilers and is manufactured by Potterton with ease of use and installation in mind. These boilers are designed to enable front access, which could make installations and annual services easier for your installer. These boilers are available in a range of different sizes to meet the needs of a variety of different households.


This range includes both combi and regular boilers and is designed to provide homes with highly efficient and powerful central heating. These boilers have features such as multiple flue lengths, which aim to promote flexible installations to enable your system to be situated at a location that suits you.


This range consists of both combi and system boilers and is often regarded as Potterton’s most popular set of boilers. This fully modulating system has the power to control the flow to meet your demands and its 2 in 1 heat exchanger eliminates the need for extra components. These boilers are endorsed by the Energy savings Trust and aim to provide homeowners with an energy-efficient means of heating their home; aiming to reduce energy wastage and consequently lower energy bills ***!

What Potterton Boiler Is Best For Me?

Considering the numerous boiler systems available from the Potterton brand, it can be quite a difficult task to pick the right boiler for your home. Here at HomeServe, it is our aim to help you find a boiler that could be a good fit for your home and your specific requirements.

If you are looking to choose a Potterton boiler, we advise that you consider factors like your budget, central heating requirements, and the amount of space available in your household. Another important factor is the kW output that you require. You can determine what your kW output requirements are based on the number of bathrooms & radiators you have in your home, the higher the kW output the more ability it has to cope with larger hot water and heating needs.

HomeServe could provide you with a personalised quote for your new Potterton boiler installation, this will include a boiler that is suited to your kW output requirements and an estimate of the cost of getting that particular model installed in your home. Call us today to arrange an appointment with one of our trained surveyors. You could also try our quote tool online today, it’s completely free of charge!

If you are sturggling to make a decision, here is an estimate of what kW output you may require in your home for your new Potterton combi boiler installation:

24-27kW 1-2 bedroom, 10 radiators, 1 bathroom
28-34kW 3-4 bedroom, 15 radiators, 1-2 bathroom
35-42kW 4+ bedroom, 20 radiators, 2+ bathroom

(This information has been supplied By Help-Link UK limited and has been produced for information purposes only and should not be used or relied upon as a substitute for professional advice by a suitably qualified engineer.)

Visit our regular and system boiler pages to find out about the kW outputs that could be suitable should you choose to get a different boiler type installed.


Warranties For Potterton Boilers

A Potterton boiler warranty could provide you with an additional sense of security should anything go wrong with any of the components in your boiler. Having a manufacturer warranty could mean that the manufacturer is liable to repair or even replace the problematic part. Typically, Potterton boilers come with manufacturer-backed warranties as standard, but we recommend that you read all of the terms and conditions to help ensure that you fully understand what is on offer†.


Potterton Boiler Service & Repair

Often you could be required by manufacturers to ensure the boiler has an annual service to keep it within warranty, a Potterton boiler service is also something that could prolong its life, so it could be well worth it! During the Potterton boiler service a Gas Safe engineer inspects your boiler to ensure it is running efficiently and most importantly safely, it also could pick up any exisiting or potential faults†.

It can be both distressing and inconveniencing when your boiler suddenly stops working. If your boiler is still in warranty, you should contact Potterton directly if your boiler has suffered a fault of breakdown. If you aren't within your Potterton warranty period or just want some additional information, feel free to contact us and we will do what we can to get your boiler back up and running.

*5% online discount is available to domestic gas and LPG customers who receive an online quote for all boiler brands excluding the Ideal Logic HE24, HE30, HO15 & HO18 and Worcester Bosch 25i ERP, 30i ERP, 15ri & 18ri boilers which qualify for the winter bundles offer. £50 additional discount available on all like-for-like system swaps and a £100 additional discount is available on conventional to combi, and combi to conventional boiler swaps. Online discounted price is only available for the duration of the 14-day quote validity which starts from the day the quote was given. Help-Link UK Ltd include a filter as part of your quote as this is highly recommended by the boiler manufacturer as a key component in maintaining boiler health, functionality and may potentially be looked upon favourably by manufacturers when assessing warranty work. This filter can be removed at the customer's request. Quote also includes a programmable thermostat for all combi boiler installations as this is a legal requirement as part of the Boiler + legislation introduced 6th April 2018, and cannot be removed from the installation unless; it is replaced with an alternative smart thermostat; or another energy saving measure as listed in the Boiler + legislation or if a smart thermostat already exists within the property. Alternative thermostats, including smart thermostats are subject to an additional charge.

**May only be available with selected models


Subject to an annual service at the customer's expense. 10-year warranty option only available on Worcester Bosch and Ideal gas boilers.