New Boiler Installation, Servicing & Repairs in North East England

Whether you need a new boiler or are having problems with your existing system, HomeServe covers the whole of the North East of England. From Northumberland to County Durham, and Tyne and Wear to North Yorkshire, our network of highly experienced and qualified engineers carry out repairs and services on a wide range of popular boilers, as well as installing brand new systems.

All of our engineers are registered with Gas Safe and are trained to work with most major boiler brands, such as Worcester BoschIdeal and Vaillant; providing warranties of up to 10 years***. You won't get hit with any unexpected hidden costs either – all our prices are totally transparent.

North East England Location List


County Durham








South Shields



Tyne and Wear



Get a quote

To receive a bespoke quote for a new boiler simply use our online quote engine. Using details such as your budget and the size of your home, our free online quote tool could provide an estimated price quickly and easily.


What we do

Our fully trained and registered engineers work across the North East of England to help make thousands of homes more comfortable and energy efficient. If you choose to have a new boiler installed, they'll aim to keep everything clean and tidy with dust sheets and foot covers, seeking to leave your home just as they found it.


Boiler installation and replacement

HomeServe works with the UK's most popular boiler brands, including Ideal, Intergas and Worcester Bosch, to give you a wide choice of boilers to meet your needs. Our free online quote tool could provide a price estimate: your first step to a new boiler could be just a few clicks away.

Boiler repair

If your boiler’s on the blink, our experts will aim to tend to your needs as soon as possible. They're familiar with most boiler brands and are experienced in dealing with common problems such as kettling, leaks and thermostat issues. If it's an emergency, we'll try to send an engineer out to you as soon as we can, or for less urgent concerns we could schedule an appointment at a time that suits you. Losing heating or hot water unexpectedly can be stressful, but at HomeServe, we aim to set things right quickly and conveniently.


Annual boiler service

An annual boiler service is typically a great way of getting reassurance that your boiler is working effectively and efficiently. A yearly check-up from a trusted HomeServe engineer could reveal problems before they worsen, potentially reducing the risk of a breakdown, as well as possibly extending the life of your boiler. Many manufacturer warranties require an annual service from a qualified professional, so scheduling an appointment could help you avoid costly issues in the future***.


To potentially give the efficiency of your central heating a boost, we recommend a Powerflush. This is a deep clean using specialised cleaning chemicals, performed by our fully trained engineering professionals. By breaking down any accumulated dirt, rust or sludge, the Powerflush process is designed to improve the circulation and performance of your central heating system. As well as reducing the risk of problems and breakdowns, a Powerflush could also help your boiler work better for a longer period of time.


Smart thermostat installation

A smart thermostat could improve your system's energy-efficiency – and could thus help to reduce your bills**. By analysing your household's heating use and creating customised heating schedules, these devices could help you gain more control over your heating. You could also control your heating remotely from your phone or tablet using a smart thermostat, potentially allowing you to come home to a comfortable temperature. HomeServe's engineers are trained to recommend the best smart heating solution to meet your needs, and skilled to then install them with minimal fuss. Across the North East of England, more people are gaining control of their heating thanks to these clever gadgets. Get in touch to find out more.


Reasons to choose HomeServe Heating for your boiler needs:

  • Our Gas Safe-registered engineers are experienced and fully trained
  • Our boilers are fitted with a manufacturer's warranty of up to 10 years***
  • We endeavour to provide a fast and reliable service
  • Our team aims to leave your home as they find it, using foot covers and dust sheets
  • The price you see is the price you'll pay – no nasty surprises

** Source: Saving calculated when replacing G-rated with A-rated boiler in a semi-detached house.

*** Subject to an annual service at the customer's expense. Warranty extension from 5-years to 10-years only available on Worcester Bosch and Ideal gas boilers.

Online new boiler installation quotes

Get an online quote on a new boiler installation, all you have to do is answer some simple questions about your home & current boiler.

Get an online quote