We love hearing about all the positive experiences our customers receive from us. That's why we've created Customer Stories - your place to discover and share how HomeServe has helped life keep moving, even when there was a problem.
We have bought to life how we help keep life moving for our customers, be sure to look out for Loki - our four-legged friend who really made a splash!
“There was a constant trickle down the sink.
It meant my day was sunk.
But HomeServe kept me afloat.
The agent took care of it all.
She sent out an engineer to arrive within the hour.
Then we got talking…
And she helped me get great value on my cover.
So instead of having an annoying leak…
I got a great deal instead.
Ms Taylor, Walsall
“My wife was going to pilates, me for a swim.
But the pool came to me…
Water was running down the lounge door frame.
From a leaking pipe beneath our bedroom.
Our gym sesh was going to be a washout.
But HomeServe sent an engineer within hours.
He dived right in and fixed the new joint.
So we could get our day back on track.
HomeServe, you definitely made a splash with us!”
Mr Taylor, HomeServe Customer