Thanks for your email. We've passed this on to one of our teams and we'll acknowledge your complaint within 5 working days. Alternatively, if you would prefer to discuss your complaint, please call us on 0800 24 7 999*.
To make things easy, we've included a copy of your email below and have also sent a copy to your email address.
If your message is regarding a claim, please be aware that we cannot deal with claims via email.
To make a new claim or discuss an existing claim, please call 0800 24 7 999*.
* Calls may be recorded for quality control and training purposes. Calls to 0800 numbers are free from landlines and mobile phones, and will not be taken from your mobile phone inclusive minutes.