Frequently Asked Questions

Kitchen Appliance Protection is an optional solution that you may want to consider if you haven’t already got cover in place, especially for expensive appliances. It’s worth thinking about the cost of the insurance per month vs the cost that you’d have to pay to replace your appliance if it broke down and couldn’t be fixed.

Any new appliances that you buy for your kitchen should be covered by a manufacturer’s warranty, for at least the first year or so. If your warranty is still active then you won’t need to cover it with Kitchen Appliance Protection. You may however want to consider cover once this expires.

Yes, with cover in place you won’t have to worry about paying a call-out fee.

Depending on the level of your home contents insurance, your kitchen appliances may already be covered against loss or damage in the event of a fire, theft or water leaks for example. Accidental damage can usually be added as an optional extra, however it’s unlikely that they’ll be covered for electrical or mechanical failures. Make sure you check your policy, to see what you’re covered for and what you’re not.

Yes - your appliance must be under 7 years of age.