Frequently Asked Questions

Kitchen Appliance Protection is an optional solution that you may want to consider if you haven’t already got cover in place, especially for expensive appliances. It’s worth thinking about the cost of the insurance per month vs the cost that you’d have to pay to replace your appliance if it broke down and couldn’t be fixed.

Any new appliances that you buy for your kitchen should be covered by a manufacturer’s warranty, for at least the first year or so. If your warranty is still active then you won’t need to cover it with Kitchen Appliance Protection. You may however want to consider cover once this expires.

All parts, labour and call-out fees are included, so there'll be no hidden surprises - £30 excess per claim option is also available.

Depending on the level of your home contents insurance, your kitchen appliances may already be covered against loss or damage in the event of a fire, theft or water leaks for example. Accidental damage can usually be added as an optional extra, however it’s unlikely that they’ll be covered for electrical or mechanical failures. Make sure you check your policy, to see what you’re covered for and what you’re not.

Yes - your appliance must be under 7 years of age.

The insurance covers all of these home appliances:

  • Washing Machines
  • Dryers
  • Washer Dryers
  • Fridges and Freezers
  • Cookers
  • Dishwashers
  • Fridge Freezers
  • Hobs
  • Cooker Hoods
  • Ovens
  • Microwaves
  • Wine Coolers

Yes, all washing machine brands are covered by this insurance, as long as the appliance is under 7 years old.

If your washing machine was to suffer an electrical or mechanical failure, even if it’s caused by accidental damage, you’ll be covered for parts, labour and call-out fees. In the event it can’t be repaired, you'll be covered for the cost of a brand new washing machine.

From a washing machine drum that doesn't spin, to faulty controls and issues with water drainage, you'll be covered for a range of electrical and mechanical failures, including those caused by accidental damage.

You can choose to insure up to 13 different appliances - it’s a flexible policy so you’ll only pay for the cover that you need. The insurance covers these types of appliances:

  • Washing Machines
  • Dryers
  • Washer Dryers
  • Fridges and Freezers
  • Cookers
  • Dishwashers
  • Fridge Freezers
  • Hobs
  • Cooker Hoods
  • Ovens
  • Microwaves
  • Wine Coolers