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Registering is easy, set up your account today in three simple steps.

  1. Enter your details.
  2. Verify your details on the email we send to you.
  3. Create your password and you’re all set up!

Landlords please note, My HomeServe isn’t yet available for our landlord products. However you can contact us in the meantime.

If you have a joint policy/plan or just need some help, please contact us.

Please note: All fields marked with are mandatory.

We've changed our log in

New to My HomeServe? Or not visited our existing Customer area for a while? You'll now need to register for an account.


Frequently asked questions

You can find your policy / plan number on the documents you received when you first purchased it and also on any renewal documents.

If you need some help you can get in touch by contacting us.

My HomeServe isn't yet available for our landlord products. You can however visit our Landlord Hub to make a claim online.

Why register for an account?

  • Manage your account 24/7
  • View and download your documents
  • Make a claim in few easy steps
  • Book your boiler service*
  • Book your Boiler Health Check*
  • Track your appointment.

Chat to us

We're available:


* If included in your policy.