The benefits of a HomeServe account

  • Manage your account 24/7
  • View and download your documents
  • Make a claim in few easy steps
  • Book your boiler service*
  • Book your Boiler Health Check*
  • Track your appointment.
Sign up

Already have an account?


We've made things easier...

We've recently made a change to the way you access My HomeServe. Register today and set up a single login for safe, secure and simple access to your account.


Let's get you signed up!

Just follow these three simple steps to get your account set up today.

Step 1: Firstly enter your details below; you'll need your policy/plan number to hand.
Step 2: Verify your details on the email we send to you.
Step 3: Create your password and you're all set up!

If you have a joint policy/plan or just need some help, please contact us.

My HomeServe isn't yet available for our landlord products. You can however visit our Landlord Hub to make a claim online.

Please note: All fields marked with are mandatory.

We'll keep your details safe and never share your information.


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Frequently asked questions

You can find your policy / plan number on the documents you received when you first purchased it and also on any renewal documents.

If you need some help you can get in touch by contacting us.

My HomeServe isn't yet available for our landlord products. You can however visit our Landlord Hub to make a claim online.


* If included in your policy.