Log in

Log in to review your policy details, renewal documents, make a claim, book your boiler service or boiler health check and also make changes if needed.

If you don’t have an existing HomeServe account, please register for a new online account.

Existing Customers?

We've changed our log in, so you'll need to register for an account.

Book an engineer

Did you know you can book an engineer without registering for an account?

Are you a landlord?

Log your claim online with the touch of a button.


New to My HomeServe? Or not visited our existing Customer area for a while? You'll now need to register for an account.

You'll still be able to manage your policy any time, from anywhere with our handy online service. It puts all your cover details at your fingertips, so you can view and update your details, book an engineer, track your appointment and much more, in just a few clicks.

Whatever you need, it's all right here.


Make a claim

Claim online for a range of problems.

Book your Boiler Service

Get an appointment in three easy steps.

Book your Boiler Health Check

Making sure your boiler is safe and can be covered.

Track your appointment

Check the status of your appointment.