We've not been able to recognise your details. Please try entering them again and make sure they match those on your Shell Energy account.
Still having trouble? Give us a call on 0330 0247 039* and we'll be happy to help!
*Calls may be recorded for quality control and training purposes. Calls to 03 numbers will cost you no more than 01 or 02 numbers, charges may vary depending on your network provider. Calls to 03 numbers will be part of inclusive minute plans for landlines and mobiles.