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With affordable coverage from HomeServe, you:
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Save Money
We foot the bill on covered repairs up to the benefit amount.
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Save time
With access to a 24/7 hotline to schedule a repair, you don’t have to search for trusted repair help.
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Stress Less
Knowing your work is in professional hands and comes with a one-year repair guarantee.*
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Manage More
HomeServe ID puts your account in your hands, anytime, anywhere.
*Tech Protection and Surge Plan repairs are guaranteed for 90 days.
As a homeowner, you may be responsible for the cooling system and standalone water heater in your house, and you may have to arrange and pay for any necessary repairs. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreCooling System and Standard Water Heater Coverage (Gas/Electric Only)
Covered Systems
- Electric Central Air Cooling System
- Electric Central Air Cooling System Tune-Up
- Gas/Electric Water Heater Repair
- HVAC Repair Access
Annual Benefits
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Electric Central Air Cooling System Tune-Up: 1 Annual Tune-up calls
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- HVAC Repair Access: 10% off labor/parts for uncovered repair calls
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Capacitors and circuit boards
- Defrost controls
- Electric circuits
- Relays, timers and trasnformers
- Standard thermostats
- Burners and burning tubing
- Dip tube, draft hoods and heating elements
- Pilot burners
- Cooling system annual cleaning and maintenance
- Fan motors
- Blower pulleys and wheels
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
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Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; you have a heat pump water heater; your system(s) are not installed according to manufacturer specifications; your cooling system exceeds five-ton capacity; or your water heater exceeds 200,000 BTU. Ineligibility for one system does not render you ineligible for the remaining coverage
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Exclusions
Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines, more than 2 circulators and 2 standard thermostats, piping to and from boilers, or refrigerant conversions. Cooling System: Indoor coils, outdoor coils, compressors, TXV's, filters/dryers, service valves and non-standard thermostats and thermostat wiring. Standard Water Heater: Restricted lines or water pressure over 80 P.S.I. Tune-ups & Maintenances (1 per year for cooling system): System must be performing its fundamental operation(s) in normal service, and services must be performed between April 1st and September 30th. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Electric Central Air Cooling System Tune-Up
- Gas/Electric Water Heater Repair
- HVAC Repair Access
Annual Benefit Amount:
- Electric Central Air Cooling System: Unlimited
- Electric Central Air Cooling System Tune-Up: 1 Annual Tune-up
- Gas/Electric Water Heater Repair: Unlimited
- HVAC Repair Access: 10% off labor/parts for uncovered repair
Annual Service Calls:
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Electric Central Air Cooling System Tune-Up: 1 Annual Tune-up calls
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- HVAC Repair Access: 10% off labor/parts for uncovered repair calls
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the HVAC system in your house, and you may have to arrange and pay for any necessary repairs. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreTotal Comfort (Gas/Electric Only)
Covered Systems
- Electric Central Air Cooling System
- Heating System
- Gas/Electric Water Heater Repair
- Heat Pump
- HVAC Repair Access
Annual Benefits
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- HVAC Repair Access: 10% off labor/parts for uncovered repair calls
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Standard Water Heater
- Cooling System
- Heat Pump
- Heating System
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
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Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; you have a heat pump water heater; your system(s) are not installed according to manufacturer specifications; your heating system is fueled by oil; your cooling system exceeds five-ton capacity; your heat pump, heating system or water heater exceeds 200,000 BTU; or your heat pump/cooling system is a window unit. Ineligibility for one system does not render you ineligible for the remaining coverage
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Exclusions
Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines, more than 2 circulators and 2 standard thermostats, piping to and from boilers, or refrigerant conversions. Heat Pump/Cooling System: Indoor coils, outdoor coils, compressors, TXV's, filters/dryers, service valves and non-standard thermostats and thermostat wiring. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, non-standard thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators. Failure of the following parts may require a draindown: auto-fill valves, circulators, manual or relief valves. Standard Water Heater: Restricted lines or water pressure over 80 P.S.I. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Heating System
- Gas/Electric Water Heater Repair
- Heat Pump
- HVAC Repair Access
Annual Benefit Amount:
- Electric Central Air Cooling System: Unlimited
- Heating System: Unlimited
- Gas/Electric Water Heater Repair: Unlimited
- HVAC Repair Access: 10% off labor/parts for uncovered repair
Annual Service Calls:
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- HVAC Repair Access: 10% off labor/parts for uncovered repair calls
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the HVAC system in your house, and you may have to arrange and pay for any necessary repairs. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreTotal Comfort Plus (Gas/Electric Only)
Covered Systems
- Interior Gas Line
- Electric Central Air Cooling System
- Heating System
- Gas/Electric Water Heater Repair
- Heat Pump
- HVAC Repair Access
- Heating & Cooling Tune-Up
Annual Benefits
- Unlimited benefit amount
- Interior Gas Line: Multiple service calls up to annual benefit
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- HVAC Repair Access: 10% off labor/parts for uncovered repair calls
- Heating & Cooling Tune-Up: 1 call / 1 Annual Maintenance Visit per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Cooling System
- Heat Pump
- Heating System
- Standard Water Heater
- Interior Gas Fuel Line
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
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Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; you have a heat pump water heater; your system(s) are not installed according to manufacturer specifications; your heating system is fueled by oil; your cooling system exceeds five-ton capacity; your heat pump, heating system or water heater exceeds 200,000 BTU; or your heat pump/cooling system is a window unit. Ineligibility for one system does not render you ineligible for the remaining coverage
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Exclusions
Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines, more than 2 circulators and 2 standard thermostats, piping to and from boilers, or refrigerant conversions. Interior Gas Fuel Line: Buried piping, bonding. Heat Pump/Cooling System: Indoor coils, outdoor coils, compressors, TXV's, filters/dryers, service valves and non-standard thermostats and thermostat wiring. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, non-standard thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators. Failure of the following parts may require a draindown: auto-fill valves, circulators, manual or relief valves. Standard Water Heater: The electric, natural gas or propane tank-based water heater. Not covered: Restricted lines or water pressure over 80 P.S.I. Additional exclusions apply.
Covered Systems:
- Interior Gas Line
- Electric Central Air Cooling System
- Heating System
- Gas/Electric Water Heater Repair
- Heat Pump
- HVAC Repair Access
- Heating & Cooling Tune-Up
Annual Benefit Amount:
- Unlimited benefit amount
- Interior Gas Line: Unlimited
- Electric Central Air Cooling System: Unlimited
- Heating System: Unlimited
- Gas/Electric Water Heater Repair: Unlimited
- HVAC Repair Access: 10% off labor/parts for uncovered repair
- Heating & Cooling Tune-Up: 1 Annual Maintenance Visit
Annual Service Calls:
- Interior Gas Line: Multiple service calls up to annual benefit
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- HVAC Repair Access: 10% off labor/parts for uncovered repair calls
- Heating & Cooling Tune-Up: 1 call / 1 Annual Maintenance Visit per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the heating system and water heater in your home and you may have to arrange and pay for any necessary repairs. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreHeating System and Standard Water Heater Coverage (Gas/Electric Only)
Covered Systems
- Heating System
- Gas/Electric Water Heater Repair
- HVAC Repair Access
Annual Benefits
- Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- HVAC Repair Access: 10% off labor/parts for uncovered repair calls
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Pilot burners
- Sensors and Aquastats
- Auto-fill valves
- Blower bearings
- Blower pulleys and wheels
- Draft inducers
- Fan door switches
- Burners and burner tubing
- Heating elements
- Relief Valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; you have a heat pump water heater; your system(s) are not installed according to manufacturer specifications; your heating system is fueled by oil; or your heating system or water heater exceed 200,000 BTU. Ineligibility for one system does not render you ineligible for the remaining coverage
-
Exclusions
Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines, more than 2 circulators and 2 standard thermostats, piping to and from boilers, or refrigerant conversions. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, non-standard thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators. Failure of the following parts may require a draindown: auto-fill valves, circulators, manual or relief valves. Standard Water Heater: Restricted lines or water pressure over 80 P.S.I. Additional exclusions apply.
Covered Systems:
- Heating System
- Gas/Electric Water Heater Repair
- HVAC Repair Access
Annual Benefit Amount:
- Heating System: Unlimited
- Gas/Electric Water Heater Repair: Unlimited
- HVAC Repair Access: 10% off labor/parts for uncovered repair
Annual Service Calls:
- Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- HVAC Repair Access: 10% off labor/parts for uncovered repair calls
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreCooling System Annual Tune-Up and Maintenance UGI Advantage
Covered Systems
- Electric Central Air Cooling System Tune-Up
Annual Benefits
- 1 Annual Tune-Up maximum benefit amount
- 1 call
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Covered Repairs
- Cooling System Tune-Up and Maintenance
- An electric, central system that does not exceed a five (5) ton capacity
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your entire system is shared with a 3rd party or covered by a homeowners' association or the like; your system is not installed according to manufacturer specifications; exceeds five-ton capacity; or is a window unit
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Exclusions
Repair or replacement of any sections or parts of your system. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System Tune-Up
Annual Benefit Amount:
- 1 Annual Tune-Up maximum benefit amount
Annual Service Calls:
- 1 call
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Services provided by HomeServe USA Energy Services, LLC (“HSES”), d/b/a UGI Heating, Cooling & Plumbing, HIC PA158622. HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from UGI Utilities, Inc., and UGI Penn Services and offers this optional service plan as an authorized representative of the contract issuer as listed under each specific plan offering. Certain names/trademarks owned by UGI Utilities, Inc., are used with permission. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from your utility, UGI Utilities, Inc. UGI Penn Services and HomeServe entered into a commercial agreement to introduce these plans to UGI Utilities, Inc., and UGI Penn Services customers; however, UGI Penn Services does not endorse HomeServe. It is up to you to decide if the plans are right for you. Furthermore, failure to pay for these optional service plans will not result in termination of utility service. UGI Penn Services customers may enroll in service plans from other companies.
‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.