Important information for homeowners. 
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About HomeServe

HomeServe offers protection plans that can help protect you from the expense and inconvenience of interior and exterior home repairs. If you experience a covered breakdown, these plans can help save a significant amount of money, eliminate the inconvenience of finding a qualified contractor and ensure the job is professionally completed. While HomeServe is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.

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Exterior Sewer/Septic Line Plus Restoration Coverage
$ 9.99

Covered Systems:

  • Exterior Sewer/Septic Line
  • Exterior Sewer/Septic Line Restoration
  • Drain Cleaning
  • Grinder Pump

Annual Benefit Amount:

  • $6,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Water Service Line Coverage
$ 5.25

Covered Systems:

  • Exterior Water Service Line

Annual Benefit Amount:

  • $12,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information

Frequently asked questions

  • You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

  • Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.

HomeServe NA Insurance Services (“HomeServe”), California License #0F79326, also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from San Jose Water Company and offers and administers this optional home protection plan as an authorized representative of , , the protection plan issuer. Your choice of whether to purchase this plan will not affect the price, availability or terms of water service from San Jose Water Company.