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About HomeServe

HomeServe offers protection plans that can help protect you from the expense and inconvenience of interior and exterior home repairs. If you experience a covered breakdown, these plans can help save a significant amount of money, eliminate the inconvenience of finding a qualified contractor and ensure the job is professionally completed. While HomeServe is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.

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Exterior Sewer/Septic Line Plus Restoration Coverage
Key Plan Details
*National average repair costs within the HomeServe network as of June 2020.

Exterior Sewer/Septic Line Plus Restoration Coverage

$ 9.99 PER MONTH
Important Coverage Information

Covered Systems

  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Grinder Pump

Annual Benefits

  • $6,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs

Covered Repairs

  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Unblocking
  • Pipe replacement or repair
  • Fusing
  • Welding
  • Fitting external valves
  • Non-functioning grinder pumps
  • Backflow prevention devices

Eligibility

  • Eligible

    An owner of both a residential single structure permanently secured to the ground and the land it is located on

    An owner of both a residential single structure permanently secured to the ground and the land it is located on

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution

    If your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution

  • Exclusions

    Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

    Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 9.99 /mo.

Covered Systems:

  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Grinder Pump

Annual Benefit Amount:

  • $6,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Water Service Line Plus Restoration
Key Plan Details
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Water Service Line Plus Restoration

$ 5.25 PER MONTH
Important Coverage Information

Covered Systems

  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration

Annual Benefits

  • $12,000 maximum benefit amount
  • Exterior Water Service Line: Multiple service calls up to annual benefit
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs

Covered Repairs

  • Repair or replacement of seals and joints
  • Excavation to expose pipe
  • Unblocking
  • Pipe replacement or repair
  • Fitting external valves
  • Fusing
  • Exterior Water Service Line Restoration Reimbursement (Up to $1,000 per covered repair)
  • Locating the leak
  • Welding
  • Pipe cutting

Eligibility

  • Eligible

    An owner of both a residential single structure permanently secured to the ground and the land it is located on

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like

  • Exclusions

    Branch lines, frozen lines, any tanks or appliances, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 5.25 /mo.

Covered Systems:

  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration

Annual Benefit Amount:

  • $12,000 maximum benefit amount
  • Exterior Water Service Line: $12,000
  • Pavement/Yard/Landscape Restoration: $1,000 per covered repair

Annual Service Calls:

  • Exterior Water Service Line: Multiple service calls up to annual benefit
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information

HomeServe NA Insurance Services (“HomeServe”), California License #0F79326, also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from San Jose Water Company and offers and administers this optional home protection plan as an authorized representative of , , the protection plan issuer. Your choice of whether to purchase this plan will not affect the price, availability or terms of water service from San Jose Water Company.

‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.