SCWA has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. SCWA and HomeServe entered into an agreement to introduce these plans to SCWA's customers.

Exterior Water Service Line
Key Plan Details
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Water Service Line

$ 3.49 PER MONTH
Important Coverage Information

Covered Systems

  • Exterior Water Service Line

Annual Benefits

  • Unlimited benefit amount
  • Multiple service calls / $12,000 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs

Covered Repairs

  • Unblocking
  • Fitting external valves
  • Fusing
  • Locating the leak
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs
  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure and the land it’s on

  • Not Eligible

    You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your line at enrollment

    Your entire line is shared with a 3rd party or covered by an association

  • Exclusions

    Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 3.49 /mo.

Covered Systems:

  • Exterior Water Service Line

Annual Benefit Amount:

  • Unlimited benefit amount

Annual Service Calls:

  • Multiple service calls / $12,000 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Sewer/Septic Line
Key Plan Details
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Sewer/Septic Line

$ 9.99 PER MONTH
Important Coverage Information

Covered Systems

  • Exterior Sewer/Septic Line
  • Drain Cleaning

Annual Benefits

  • Unlimited benefit amount
  • Multiple service calls / $12,000 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs

Covered Repairs

  • Locating the blockage or collapse
  • Unblocking
  • Excavation to expose pipe
  • Fitting external valves
  • Pipe replacement or repair
  • Fusing
  • Repair or replacement of seals and joints
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure and the land it’s on

  • Not Eligible

    You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your line at enrollment

    Your entire line is shared with a 3rd party or covered by an association

    Your line previously had roots removed or failed a system test without resolution

  • Exclusions

    Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, backflow prevention devices, branch lines, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 9.99 /mo.

Covered Systems:

  • Exterior Sewer/Septic Line
  • Drain Cleaning

Annual Benefit Amount:

  • Unlimited benefit amount

Annual Service Calls:

  • Multiple service calls / $12,000 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs
Important Coverage Information

* HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from the Suffolk County Water Authority (SCWA) and offers this optional service plan as an authorized representative of the contract issuer, as stated under each specific product offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from SCWA. SCWA and HomeServe entered into a commercial agreement to introduce these plans to SCWA’s customers.