Take control of your home repairs
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreGas Line
Covered Systems
- Gas Line
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / $8,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
Eligibility
Eligible
If your line extends beyond the walls of your home, you must own the land the line is on
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment or your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
-
Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures, systems not supplied by a utility or propane provider, appliance regulators, remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Gas Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / $8,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreExterior Water Line
Covered Systems
- Exterior Water Service Line
Annual Benefits
- Unlimited benefit amount
- Multiple sevice calls / $7,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it’s on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment or your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
-
Exclusions
Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference.You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple sevice calls / $7,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreExterior Electrical
Covered Systems
- Exterior Electrical Line
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / $5,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Meter base
- Insulator
- Riser
- Permanent wiring overhead
- Permanent underground wiring
- Functional frayed wiring
Eligibility
Eligible
To be eligible, you must own the residential single structure
If your exterior wiring is underground, you have to own the land your structure is on
If your exterior wiring is overhead, you do not have to own the land your structure is on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment or your system was not installed per code
Your entire system is shared with a 3rd party or covered by an association
-
Exclusions
Damage from disconnection or interruption to the main electrical supply; transformers; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage doors, and thermostats and similar type systems; generators; non-utility supplied power and/or lines; appliances; meter pedestals; pool heaters; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your utility. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Electrical Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / $5,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the interior electrical system in your home, and you may need to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this system and how much licensed and insured electricians would typically charge. ‡National average repair costs as of December 2024.
Read MoreInterior Electrical
Covered Systems
- Interior Electrical Line
Annual Benefits
- $4,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Breaker panel
- Fuse box
- Switches
- Outlets
- Disconnect boxes
- Wiring
- Breakers
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment or your system was not installed per code
Your entire system is shared with a 3rd party or covered by an association
-
Exclusions
Appliances; service entrance conductors; knob and tube wiring, aluminum, or non-standard/non-permanent materials; damage or failure due to disconnection or interruption to the main electrical supply; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, thermostats and similar type systems; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- $4,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreExterior Sewer/Septic Line
Covered Systems
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / $8,500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Pipe replacement or repair
- Fusing
- Repair or replacement of seals and joints
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
- Locating the blockage or collapse
- Unblocking
- Excavation to expose pipe
- Fitting external valves
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it’s on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment
Your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association or your line previously had roots removed or failed a system test without resolution.
-
Exclusions
Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, backflow prevention devices, lines that branch off and do not connect back to the primary system, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / $8,500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreInterior Plumbing & Drainage System
Covered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $7,000 maximum benefit amount
- 2 calls / $3,500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Blocked drain
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your lines at enrollment or your line(s) was not installed per code
Your entire line(s) is shared with a 3rd party or covered by an association
-
Exclusions
Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $7,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $3,500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from SCANA Energy and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from SCANA Energy. SCANA Energy and HomeServe entered into a commercial agreement to introduce these plans to SCANA Energy’s customers.
‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.