As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreCooling System (Two)
SAVE $8.50/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
Annual Benefits
- $2,500 each system maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Capacitors
- Circuit boards
- Internal fuses
- Breakers
- Condensate pumps
- Condenser motor
- Condenser fan
- Contactor switches
- Delay timer
- Fan controls
- Fan relays
- Filter dryer
- High and low pressure switches
- Limit controls
- Transformers
- Valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications
Your entire system is shared with a 3rd party or covered by an association
Your system has non-compliant components, exceeds 5 tons capacity, is installed on a roof, or is an ammonia cooling, geothermal heat pump, ductless, window, through-the-wall, or hanging unit
-
Exclusions
Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, more than 1 pound of refrigerant, thermostats, thermostat wiring, refrigerant conversions; disconnect boxes and all wiring, breakers and switches contained within them; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
Annual Benefit Amount:
- $2,500 each system maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreCooling Tune-Up
Covered Systems
- Electric Central Air Cooling System Tune-Up
Annual Benefits
- 1 Annual Tune Up maximum benefit amount
- 1 call / 1 Annual Tune Up per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Inspect condensate drain
- Tighten electrical connections
- Exterior coil cleaning
- Clean filter or replace (customer supplied)
- Check thermostat operation
- Run and test system
- Check system temperature split
- Inspect duct seal at unit and secure panels
- Inspect fuses, wiring and disconnect
- Inspect contactors, relays and pressure controls
- Check voltage and amperage to all motors
- Inspect indoor blower and motor for dirt buildup
- Inspect bearings and lubricate all moving parts (if needed)
- Inspect outdoor coil
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved or your property is used for commercial purposes
You know of any current problems with your system before enrollment or is not installed according to code or manufacturer specifications
Your system is shared with a 3rd party or covered by a homeowners’ association or the like
Your system has non-compliant components, exceeds 5 tons capacity, is installed on a roof, or is an ammonia cooling, geothermal heat pump, ductless, window, through-the-wall, or hanging unit
-
Exclusions
Repair or replacement of any sections or parts of your system. Any maintenance work not included in a System Tune-Up. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System Tune-Up
Annual Benefit Amount:
- 1 Annual Tune Up maximum benefit amount
Annual Service Calls:
- 1 call / 1 Annual Tune Up per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you are responsible for the heating system inside your home, and you will have to arrange and pay for any necessary repairs. This illustration shows a typical heating system found in your home. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreHeating Tune-Up
Covered Systems
- Heating System Tune-Up
Annual Benefits
- 1 Annual Tune Up maximum benefit amount
- 1 call / 1 Annual Tune Up per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Check thermostat operation
- Check system temperature split
- Check voltage and amperage to all motors
- Inspect disconnect
- Inspect fuses, wiring, and contactors
- Inspect relays and pressure controls
- Inspect electrical safety circuits
- Inspect indoor blower and motor for dirt buildup
- Inspect duct seal at unit, secure panels and bearings
- Clean burner and condensate line
- Run and test system
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved or your property is used for commercial purposes
You know of any current problems with your system before enrollment or is not installed according to code or manufacturer specifications
Your system is shared with a 3rd party or covered by a homeowners’ association or the like
Your system has a furnace or boiler rated at inputs of 400,000 Btu/hr. or more; is installed on a roof, is a through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating or oil unit
-
Exclusions
Repair or replacement of any sections or parts of your system. Any maintenance work (including cleaning heat exchangers) not included in a Tune-Up. Additional exclusions apply.
Covered Systems:
- Heating System Tune-Up
Annual Benefit Amount:
- 1 Annual Tune Up maximum benefit amount
Annual Service Calls:
- 1 call / 1 Annual Tune Up per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the interior electrical system in your home, and you may need to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this system and how much licensed and insured electricians would typically charge. ‡National average repair costs as of December 2024.
Read MoreInterior Electrical Plus
Covered Systems
- Interior Electrical Line
- EV Charger
Annual Benefits
- $4,000 maximum benefit amount
- Interior Electrical Line: Multiple service calls up to annual benefit
- EV Charger: 1 call / $500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Breaker panel
- Fuse box
- Switches
- Outlets
- Disconnect boxes
- Wiring
- Breakers
- 1 broken, failed or hazardous level 2 electrical charging device used for the charging of plug-in electric vehicles, including plug-in hybrid vehicles
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment; your system was not installed per code
Your entire system is shared with a 3rd party or covered by an association
Your electric charger is not installed according to manufacturer specifications or is commercial grade or anything other than level 2
-
Exclusions
Remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Interior Electrical Line: Appliances; service entrance conductors; knob and tube wiring, aluminum, or non-standard/non-permanent materials; damage or failure due to disconnection or interruption to the main electrical supply; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, thermostats and similar type systems. Additional exclusions apply.
Electric Vehicle Home Charger: Reimbursement for a charger covered by another plan or involved in a recall; or for failure from external factors (e.g., corrosion, warping, bending, animals), improper removal/installation of parts, or malwares. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
- EV Charger
Annual Benefit Amount:
- $4,000 maximum benefit amount
- Interior Electrical Line: $4,000
- EV Charger: $500 Reimbursement
Annual Service Calls:
- Interior Electrical Line: Multiple service calls up to annual benefit
- EV Charger: 1 call / $500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the interior electrical system in your home, and you may need to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this system and how much licensed and insured electricians would typically charge. ‡National average repair costs as of December 2024.
Read MoreInterior Electrical
Covered Systems
- Interior Electrical Line
Annual Benefits
- $4,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Breaker panel
- Fuse box
- Switches
- Outlets
- Disconnect boxes
- Wiring
- Breakers
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment; your system was not installed per code
Your entire system is shared with a 3rd party or covered by an association
-
Exclusions
Appliances; service entrance conductors; knob and tube wiring, aluminum, or non-standard/non-permanent materials; damage or failure due to disconnection or interruption to the main electrical supply; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, thermostats and similar type systems; remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- $4,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the exterior water or sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreEnhanced Exterior Line
Covered Systems
- Exterior Water Service Line
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefits
- Exterior Water Service Line: Multiple service calls / $7,000 per call
- Exterior Sewer/Septic Line: Multiple service calls / $8,500 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Excavation to expose pipe
- Locating the blockage or collapse
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it’s on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line(s) at enrollment or your line(s) was not installed per code
Your entire line(s) is shared with a 3rd party or covered by an association
Your sewer/septic line previously had roots removed, failed a system test without resolution
-
Exclusions
Remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). Additional exclusions apply. Restoration does not cover replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas. If costs on covered repairs exceed the benefit limit, you pay the difference. Technicians must have safe access to the work area. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe.
Exterior Water Line: Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines. Additional exclusions apply.
Exterior Sewer/Septic Line: Non-conforming drain lines, septic/collection tanks, leaching fields, lines that branch off and do not connect back to the primary system. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefit Amount:
- Exterior Water Service Line: Unlimited
- Exterior Sewer/Septic Line: Unlimited
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Water Service Line: Multiple service calls / $7,000 per call
- Exterior Sewer/Septic Line: Multiple service calls / $8,500 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreWater Heater Repair & Replacement
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $1,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Covered Repairs
- Pilot light
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
- Main burner
- Water Heater replacement if necessary
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
Your entire system is shared with a 3rd party or covered by an association
Your system is commercial grade, larger than 100 gallons, installed on a roof solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications
-
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). For replacement, a change in fuel type is not covered. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $1,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreWater Heater (Two) Repair & Replacement
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $1,500 each system maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Covered Repairs
- Pilot light
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
- Main burner
- Water Heater replacement if necessary
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications
Your entire system is shared with a 3rd party or covered by an association
Your system is commercial grade, larger than 100 gallons, installed on a roof, solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit
-
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). For replacement, a change in fuel type is not covered. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $1,500 each system maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Many people do not know that a manufacturer’s warranty typically only covers defects in materials and workmanship and lasts for a limited time only. That's why being prepared with a Tech Protection Essential plan from HomeServe is a smart idea. The plan also covers accidental damage from handling (for example, it covers cracked screens, drops or liquid damage on laptops and tablets), normal wear and tear, and power surges.
Read MoreTech Protection Essential
Covered Systems
- Television
- Tablet
- Computer
Annual Benefits
- $3,000 maximum benefit amount
- Television: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Computer: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day review period
Covered Repairs
- Desktops
- Flat screen televisions
- LCD televisions
- Plasma televisions
- LED televisions
- Laptops
- Monitors
- Keyboards (wired or wireless)
- Computer mice (wired or wireless)
- Tablets
Eligibility
Eligible
To be eligible for coverage for up to 3 of the following consumer electronics: flat screen TVs, personal computers and tablet computers (“Devices”) you must own or rent the residential structure or a unit within a structure
-
Not Eligible
If your property is used for commercial purposes
-
Exclusions
Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Television
- Tablet
- Computer
Annual Benefit Amount:
- $3,000 maximum benefit amount
Annual Service Calls:
- Television: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Computer: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day review period
With Electrical Surge Coverage from HomeServe, you'll be protected if your valuable electrical products fail as a result of an electrical surge up to your benefit amount. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreElectrical Surge
Covered Systems
- Surge
Annual Benefits
- $1,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
Covered Repairs
- Refrigerators
- Clothes washers and dryers
- Dishwashers
- Blenders, mixers and toasters
- Microwaves
- Televisions
- Window air conditioning units
- Thermostats and lamps
- Computers
- DVD/Blue-ray players and game consoles
- Printers, scanners and tablets
Eligibility
Eligible
To be eligible, you must own or rent the residential single structure or a unit within a structure
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your electrical products before enrollment or are not installed according to manufacturer specifications
Your electrical products are entirely shared with a 3rd party or covered by a homeowners’ association or the like
-
Exclusions
HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Surge
Annual Benefit Amount:
- $1,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreExterior Electrical Plus
Covered Systems
- Exterior Electrical Line
Annual Benefits
- $5,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Meter base
- Insulator
- Riser
- Permanent wiring overhead
- Permanent underground wiring
- Functional frayed wiring
Eligibility
Eligible
To be eligible, you must own the residential single structure
If your exterior wiring is underground, you have to own the land your structure is on
If your exterior wiring is overhead, you do not have to own the land your structure is on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment; your system was not installed per code
Your entire system is shared with a 3rd party or covered by an association
-
Exclusions
Damage from disconnection or interruption to the main electrical supply; transformers; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage doors, and thermostats and similar type systems; generators; non-utility supplied power and/or lines; appliances; meter pedestals; pool heaters; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your utility. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Electrical Line
Annual Benefit Amount:
- $5,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Many people do not know that a manufacturer’s warranty typically only covers defects in materials and workmanship and lasts for a limited time only. That's why being prepared with a Tech Protection Premier plan from HomeServe is a smart idea. The plan also covers accidental damage from handling (for example, it covers cracked screens, drops or liquid damage on mobile phones, laptops, and tablets), normal wear and tear, and power surges.
Read MoreTech Protection Premier
Covered Systems
- Television
- Tablet
- Computer
- Cell Phone
Annual Benefits
- $3,000 maximum benefit amount
- Television: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Computer: Multiple service calls / $1,500 per call
- Cell Phone: Multiple service calls / $1,000 per call
- Service Call Fee $100
- 30-day review period
Covered Repairs
- Plasma televisions
- LED televisions
- Laptops
- Desktops
- Monitors
- Keyboards (wired or wireless)
- Computer mice (wired or wireless)
- Tablets
- Cell phones
- Flat screen televisions
- LCD televisions
Eligibility
Eligible
An owner or renter of a residential property may be eligible for coverage for up to 3 of the following consumer electronics: cell phones, flat screen TVs, personal computers and tablet computers (“Devices”)
-
Not Eligible
If your property is used for commercial purposes
-
Exclusions
Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply.
Covered Systems:
- Television
- Tablet
- Computer
- Cell Phone
Annual Benefit Amount:
- $3,000 maximum benefit amount
Annual Service Calls:
- Television: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Computer: Multiple service calls / $1,500 per call
- Cell Phone: Multiple service calls / $1,000 per call
- Service Call Fee $100
- 30-day review period
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreEnhanced Gas Line Select
SAVE $3.75/mo. for your first yearCovered Systems
- Gas Line
- Interior Restoration
- Exterior Restoration
Annual Benefits
- Gas Line: Multiple service calls / $8,000 per call
- Interior Restoration: Multiple service calls / $500 per call
- Exterior Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If your line extends beyond the walls of your home, you must own the land the line is on
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment or your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
-
Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures, systems not supplied by a utility or propane provider, appliance regulators, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, or restoration of interior surfaces to their original state; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Gas Line
- Interior Restoration
- Exterior Restoration
Annual Benefit Amount:
- Gas Line: Unlimited
- Interior Restoration: $500 per covered repair
- Exterior Restoration: $1,000 per covered repair
Annual Service Calls:
- Gas Line: Multiple service calls / $8,000 per call
- Interior Restoration: Multiple service calls / $500 per call
- Exterior Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
‡Average nationwide repair costs are estimates for informational purposes only. Actual repair costs may be different depending on a number of factors including but not limited to location, brand and age.
Read MoreHome Appliance Repair Plus
SAVE $6.00/mo. for your first yearCovered Systems
- Refrigerator
- Clothes Washer
- Clothes Dryer
- Range
- Dishwasher
- Built-in Microwave
Annual Benefits
- $1,000 per appliance per term maximum benefit amount
- Refrigerator: Multiple service calls up to annual benefit
- Clothes Washer: Multiple service calls up to annual benefit
- Clothes Dryer: Multiple service calls up to annual benefit
- Range: Multiple service calls up to annual benefit
- Dishwasher: Multiple service calls up to annual benefit
- Built-in Microwave: Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
Covered Repairs
- Refrigerator parts/components
- Clothes washer & dryer parts/components
- Dishwasher parts/components
- Built-in microwave parts/components
- Dishwasher (built-in or portable) parts/components
- Gas or electric range/oven/cooktop parts/components
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your appliances before enrollment or your appliance was not installed per manufacturer specifications
Appliances that are shared with any third party, covered by a homeowners’, condominium or like association
-
Exclusions
Remediating or notifying you of mold or hazardous materials; appliances covered by a manufacturer’s warranty, chemical, sedimentary or mineral build up, mold, mud, soil movement, pet damage, or pest damage; rust or corrosion within 90 days of the start date; instances where environmental contamination is evident or where contamination could be caused and any costs associated with treatment, removal, recovery, disposal, transportation or storage of any known or suspected toxic or hazardous substance/material; any additional costs to repair, replace or remove appliances affixed within your home or making space for replacement appliances where they don’t fit within the existing space; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances (such as natural disasters). Additional exclusions apply.
Microwave: Interior linings, door glass, light bulbs, clocks, shelves, portable or counter-top units, meat probe assemblies, rotisseries. Additional exclusions apply.
Dishwasher: Racks, baskets, rollers. Additional exclusions apply.
Kitchen Refrigerator: Racks, shelves, beverage dispensers and their respective equipment, interior thermal shells, food or other content spoilage, light bulbs. Additional exclusions apply.
Range/Oven/Cooktop: Clocks or light bulbs (unless they affect the function of the oven), meat probe assemblies, rotisseries, racks, handles, knobs and dials. Sensi-heat burners will only be replaced with standard burners. Additional exclusions apply.
Clothes Washer and Dryer: Mini portable washing machines, soap dispensers, filter screens, venting, lint screen, knobs, dials. Clothing or other items damaged in use the clothes washer or dryer. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Refrigerator
- Clothes Washer
- Clothes Dryer
- Range
- Dishwasher
- Built-in Microwave
Annual Benefit Amount:
- $1,000 per appliance per term maximum benefit amount
- Refrigerator: $1,000
- Clothes Washer: $1,000
- Clothes Dryer: $1,000
- Range: $1,000
- Dishwasher: $1,000
- Built-in Microwave: $1,000
Annual Service Calls:
- Refrigerator: Multiple service calls up to annual benefit
- Clothes Washer: Multiple service calls up to annual benefit
- Clothes Dryer: Multiple service calls up to annual benefit
- Range: Multiple service calls up to annual benefit
- Dishwasher: Multiple service calls up to annual benefit
- Built-in Microwave: Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreCooling System
SAVE $9.50/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
Annual Benefits
- $2,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Capacitors
- Circuit boards
- Internal fuses
- Breakers
- Condensate pumps
- Condenser motor
- Condenser fan
- Contactor switches
- Delay timer
- Fan controls
- Fan relays
- Filter dryer
- High and low pressure switches
- Limit controls
- Transformers
- Valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications
Your entire system is shared with a 3rd party or covered by an association
Your system has non-compliant components, exceeds 5 tons capacity, is installed on a roof, or is an ammonia cooling, geothermal heat pump, ductless, window, through-the-wall, or hanging unit
-
Exclusions
Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, more than 1 pound of refrigerant, thermostats, thermostat wiring, refrigerant conversions; disconnect boxes and all wiring, breakers and switches contained within them; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
Annual Benefit Amount:
- $2,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreEnhanced Exterior Sewer/Septic Line Plus
Covered Systems
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefits
- Unlimited benefit amount
- Exterior Sewer/Septic Line: Multiple service calls / $8,500 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Locating the blockage or collapse
- Unblocking
- Excavation to expose pipe
- Fitting external valves
- Pipe replacement or repair
- Fusing
- Repair or replacement of seals and joints
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it’s on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment; your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
Your line previously had roots removed, failed a system test without resolution or does not have an easily accessible cleanout
-
Exclusions
Non-conforming drain lines, septic/collection tanks, leaching fields, lines that branch off and do not connect back to the primary system, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefit Amount:
- Unlimited benefit amount
- Exterior Sewer/Septic Line: Unlimited
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Sewer/Septic Line: Multiple service calls / $8,500 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreEnhanced Exterior Water Line
SAVE $4.00/mo. for your first yearCovered Systems
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefits
- Unlimited benefit amount
- Exterior Water Service Line: Multiple service calls / $7,000 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it’s on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment; your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
-
Exclusions
Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefit Amount:
- Unlimited benefit amount
- Exterior Water Service Line: Unlimited
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Water Service Line: Multiple service calls / $7,000 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you are responsible for the heating system inside your home, and you will have to arrange and pay for any necessary repairs. This illustration shows a typical heating system found in your home. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreHeating System
SAVE $7.00/mo. for your first yearCovered Systems
- Heating System
Annual Benefits
- $2,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Air scoops and aquastat
- Barometric damper
- Belts and pulleys
- Blower motors and assembly
- Circuit boards and circulators
- ECO safeties
- Fan and limit controls
- Fusible links and gas valves
- Ignition controls
- Inducted draft motor
- Blower and low water cutoff
- Main and pilot burners
- Pilots and thermocouples
- Pressure switch and regulator valves
- Relays, spill switches and transformers
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
Your system has a furnace or boiler rated at inputs of 400,000 Btu/hr. or more, is installed on a roof, or is a through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating or oil unit
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications
Your entire system is shared with a 3rd party or covered by an association
-
Exclusions
Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, radiators; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Heating System
Annual Benefit Amount:
- $2,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreInterior Plumbing & Drainage System
Covered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $7,000 maximum benefit amount
- 2 calls / $3,500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Blocked drain
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your lines at enrollment or your line(s) was not installed per code
Your entire line(s) is shared with a 3rd party or covered by an association
-
Exclusions
Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $7,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $3,500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Frequently asked questions
-
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
-
Local, licensed and insured contractors perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
-
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
* HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from CenterPoint Energy and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from CenterPoint Energy. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from CenterPoint Energy. CenterPoint Energy and HomeServe entered into a commercial agreement to introduce these plans to CenterPoint Energy’s customers.
‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.