HomeServe helps eligible homeowners navigate the stress and costs of an exterior sewer/septic line problem, making the repair process easy and affordable. This protection covers all types of pipe material, regardless of how old it is.
Western Virginia Water Authority and HomeServe
Western Virginia Water Authority (WVWA) has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. WVWA and HomeServe entered into an agreement to introduce these plans to WVWA's customers.
This Plan Includes
- Unlimited annual benefit amount
- Drain Cleaning: Multiple service calls up to annual benefit
- Grinder Pump: Multiple service calls up to annual benefit
- Sewer/Septic Line Restoration : Multiple- service calls ($1,000 per call)
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- 30-day review period
- One-year guarantee on all covered repairs
An exterior water service line repair plan from HomeServe offers peace of mind against the high costs of water line repairs or replacements. Plus, get protection to help restore pavement, yard and landscaping disturbed by the covered repair.
This Plan Includes
- Unlimited annual benefit amount
- Water Loss: Multiple- service calls ($500 per call)
- Water Line Restoration: Multiple- service calls ($1,000 per call)
- Exterior Water Service Line: Multiple service calls up to annual benefit
- 30-day review period
- One-year guarantee on all covered repairs
HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.
This Plan Includes
- $7,000 annual benefit amount
- Interior Drainage: 2 service calls ($3,500 per call)
- Interior Plumbing: 2 service calls ($3,500 per call)
- 30-day review period
- One-year guarantee on all covered repairs
Have peace of mind and help safeguard your major electrical appliances against the cost of repair due to a power surge with low-cost repair coverage from HomeServe.
This Plan Includes
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
$2.49/mo.
$4.99/mo.
50% off your first year
Frequently asked questions
What is HomeServe?
HomeServe is a leading provider of home repair solutions, serving nearly 5 million customers with more than 8.7 million protection plans in North America. Our goal is to provide homeowners with the tools to help protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating, and cooling emergencies.
How protection plans from HomeServe work.
Call HomeServe's 24/7 emergency repair hotline to schedule a repair appointment. A local repair expert will be sent to your home to fix your covered repair.
How do I request service?
Your emergency is our emergency. Once your coverage begins, just call our 24/7 hotline to schedule your covered repair, and we will send an experienced, licensed professional to make the repair. In select areas, you can schedule service for covered repairs online.
What if I change my mind and want to cancel?
Did you know most basic home insurance policies do not cover repair or replacement of home systems due to normal wear and tear? That is why having a plan is important. However, should you decide to cancel, you may do so at any time by calling 855-336-2465 or by visiting your online account.
Do I need a home protection plan if I have Homeowners' insurance?
Homeowners' insurance typically protects your home from things that might happen, like fires, theft, or natural disasters. A protection plan from HomeServe helps protect your budget from major repairs (water/sewer lines, heating and cooling, plumbing, and electric) due to wear and tear.
What type of Protection Plans does HomeServe offer?
HomeServe offers home protection plans providing coverage for plumbing, HVAC, and electrical systems – each at a low monthly cost.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Western Virginia Water Authority and offers this optional service plan as an authorized representative of the contract issuer as listed under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Western Virginia Water Authority. Western Virginia Water Authority and HomeServe entered into a commercial agreement to introduce these plans to Western Virginia Water Authority’s customers.