30 Day Money Back Guarantee
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Why You Should Get a Plan
Repairing a leaking wax seal, replacing a burst interior water pipe, clearing blocked drains, and repairing a leaking supply pipe to a hot water heater can cost an average of $1,071‡.
Interior plumbing problems can cause:
- blocked or slow shower or sink drains
- burst pipes behind your walls or ceilings
- leaking supply pipe to your water heater
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Blocked drain
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
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Benefits
- $7,000 annual benefit amount
- Interior Drainage: 2 service calls ($3,500 per call)
- Interior Plumbing: 2 service calls ($3,500 per call)
- 30-day review period
- One-year guarantee on all covered repairs
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Overview
When a plumbing and drainage emergency hits, have peace of mind with HomeServe. You simply call the 24/7 hotline to schedule a repair. A qualified contractor will be dispatched to your home to take care of the repair to your plumbing and drainage pipes, valves and drains, with no out-of-pocket bills to you on covered repairs up to the benefit amount.
Interior plumbing line and drainage system problems are typically best left to the professionals. With a plan from HomeServe, you get access to HomeServe's trusted network of contractors, with repairs guaranteed for one year so you'll have long-lasting peace of mind.
Important coverage information
Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement. You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes; you know of any current problems with your lines at enrollment; your line(s) was not installed per code; or your entire line(s) is shared with a 3rd party or covered by an association.
Benefit Details: Coverage provides, up to the applicable benefit limit, to drain clean, repair or replace the following for which you have sole responsibility, that have experienced an operational failure and are damaged due to normal wear and tear, not accident or negligence: the plumbing and drainage lines in your home. Technicians must have safe access to the work area.
Not covered: Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: You can make a service call immediately after your plan starts, which is 30 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
Cancellation: Cancel your plan any time by calling HomeServe at 1-844-849-3621 or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to drain clean, repair or replace the following for which you have sole responsibility, that have experienced an operational failure and are damaged due to normal wear and tear, not accident or negligence: the plumbing and drainage lines in your home. Technicians must have safe access to the work area.
Not covered: Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: You can make a service call immediately after your plan starts, which is 30 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
Cancellation: Cancel your plan any time by calling HomeServe at 1-844-849-3621 or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Coverage provides, up to the applicable benefit limit, to drain clean, repair or replace the following for which you have sole responsibility, that have experienced an operational failure and are damaged due to normal wear and tear, not accident or negligence: the plumbing and drainage lines in your home. Technicians must have safe access to the work area.
What's not covered?
Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
When can I make a service call?
You can make a service call immediately after your plan starts, which is 30 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Western Virginia Water Authority and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., #obligor_address. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Western Virginia Water Authority. Western Virginia Water Authority and HomeServe entered into a commercial agreement to introduce these plans to Western Virginia Water Authority’s customers.
Interior Plumbing & Drainage System for only $10.99/mo.