Home ownership is easy when things are running smoothly. But with so many systems in place, the need for repairs is unavoidable. Having an affordable repair plan from HomeServe is your best defense. It's the best tool a homeowner can have to protect themselves from costly home repairs. While HomeServe is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.
Selected Plans
This Plan Includes: 1
- $10,000 annual benefit amount
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Sewer/Septic Line Restoration: Multiple service calls up to annual benefit
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 1
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
- Exterior Sewer/Septic Line Restoration Reimbursement (Up to $1,000 per covered repair)
Exclusions: 1
- Non-conforming drain lines, septic/collection tanks, leaching fields, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including pandemics, hostilities and work slowdowns, acts of God, including natural disasters and extreme weather; loss from unauthorized access or use of any system or any destruction or deletion of data or software; excluded damages; correction of, or reimbursement for, any repairs or restorations made by you or anyone you hire not authorized by us; replacement, correction, upgrade or move in order to meet any code, law, regulation, ordinance or utility directive; repair or replacement for any system covered by a manufacturer's warranty, service contract or insurance policy or involved in a manufacturer's recall or class action; any section that is shared with a third party or is covered by a homeowners', condominium, or like association; remediating or notifying you about mold or other hazardous materials; repairs or replacements when no operational failure has occurred; shared sections that provide service to multiple properties or secondary buildings; and repair or replacement of any sections or parts that are not stated to be covered in the Terms and Conditions.
This Plan Includes: 2
- $5,000 annual benefit amount
- 2 service calls ($2,500 per call)
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 2
- Leaking supply pipe to hot water heater
- Repair/replace burst interior water pipe
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
- Blocked drain
- Repair drain line (up to 25 ft.)
Exclusions: 2
- Appliances, fittings and fixtures; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs made by you or anyone you hire; assessing, remediating or abating mold or notifying you of any mold that may be present in your home; correction, upgrade or move of your existing system in order to meet any code, law, regulation, ordinance or utility directive, if not directly related to the necessary covered repair; any section that is shared with a third party or is covered by a homeowners’, condominium, or like association; and repair or replacement of any sections or parts that are not stated to be covered in the Terms and Conditions.
This Plan Includes: 3
- $2,500 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 3
- Capacitors
- Circuit boards
- Internal fuses
- Breakers
- Condensate pumps
- Condenser motor
- Condenser fan
- Contactor switches
- Delay timer
- Fan controls
- Fan relays
- Filter dryer
- High and low pressure switches
- Limit controls
- Up to 1 pound refrigerant relays
- Transformers
- Valves
Exclusions: 3
- Air ducts, a/c coils, registers, grills, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring; disconnect boxes and all wiring, breakers and switches contained within them; refrigerant conversions; damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs made by you or anyone you hire; assessing, remediating or abating mold; correction or upgrade in order to meet any code, law, regulation, ordinance or utility directive; any sections or parts not installed according to code, law, regulation or ordinance; any section that is shared with a third party or is covered by a homeowners’, condominium, or like association; and repair or replacement of any sections or parts that are not stated to be covered in the Terms and Conditions.
This Plan Includes: 4
- $850 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 4
- Burner supply tube and assembly
- Drain and gas valves
- Pilot light
- Temperature control
- Main burner
Exclusions: 4
- Jacket and interior doors, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances.
This Plan Includes: 5
- $2,500 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 5
- Air scoops and aquastat
- Barometric damper
- Blower motors and assembly
- Fusible links and gas valves
- Blower and low water cutoff
- Main and pilot burners
- Pilots and thermocouples
- Pressure switch and regulator valves
Exclusions: 5
- Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, radiators; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs made by you or anyone you hire; assessing, remediating or abating mold or notifying you of any mold that may be present in your home; correction, upgrade, or move in order to meet any code, law, regulation, ordinance, or utility directive; any section of your system that you share with a third party or is covered by a homeowners', condominium, or like association; and repair or replacement of any sections or parts of your system that are not stated to be covered in the Terms and Conditions.
Order Summary
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from your local utility or community and offers this optional service plan as an authorized representative of the contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604.