As your home gets older, so does the exterior water service line that brings fresh water to your house. Leaks and breaks are usually caused by aging of the pipe, corrosion, extreme temperatures, settling or shifting of the ground. Most, although not all,
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Exterior Sewer/Septic Line Coverage

30 Day Money Back Guarantee

  • Why Choose this Plan

    Replacing your sewer/septic line can cost an average of $5,754‡.

    If your sewer/septic line fails, it can cause:

    • clogged/backed up drains inside your home
    • sewage backed up in your yard
    • sewage flooding in your basement

    As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.

  • What's Covered
    • Locating the blockage or collapse
    • Pipe replacement or repair
    • Repair or replacement of seals and joints
    • Unblocking
    • Fitting external valves
    • Fusing
    • Welding
    • Pipe cutting
    • If we cannot perform the covered repair within 24 hours we will reimburse up to $1,250 for reasonable hotel room and up to $500 for boarding of house pets per covered repair
    • Excavation to expose pipe
  • Overview

    Your sewer/septic line may weaken and break over time due to damage caused by normal wear and tear, including aging and ground shifting. Because this line is buried underground on your property and not typically inspected, a failure is almost impossible to predict. Without this optional coverage you may be faced with thousands of dollars in out-of-pocket expenses if a breakdown occurs and replacement is needed.

    With an affordable plan from HomeServe, eligible homeowners can avoid paying for the costs of covered repairs to the line that takes wastewater away from their home. Help get protection from time-consuming and expensive repair costs with Exterior Sewer/Septic Line Coverage, which includes up to $12,000 in annual coverage with multiple service calls for covered repairs. This protection covers all types of pipe material regardless of how old it is. This plan also provides hotel reimbursment up to $1,250 for reasonable hotel room per covered repair and up to $500 for boarding of house pets per Covered Repair.

  • Benefits
    • $12,000 annual benefit amount
    • Multiple service calls up to annual benefit
    • One-year guarantee on all covered repairs

Important coverage information

Eligible

  • An owner (not renter) of both a residential single structure permanently secured to the ground and the land it is located on, and who is a SoCalGas® natural gas customer
Additional limitations apply. See more. See less

Not Eligible

  • If your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution
Additional limitations apply. See more. See less

Exclusions

  • Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: This description of coverage, exclusions and conditions is not the actual contract; the actual contract will be sent to you within approximately 10 business days after we receive your Form. An owner (not renter) of both a residential single structure permanently secured to the ground and the land it is located on, and who is a SoCalGas® natural gas customer, may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution. In Iowa, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a sewer line that has experienced an operational failure, for which you have sole responsibility, from the external wall of your home up to your utility’s responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home, that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning grinder pumps or backflow prevention devices is also included.
Not covered: Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts the day your form is processed, and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe at 1-888-302-0138 or visiting www.homeserve.com. You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund less any claims paid (where applicable). 
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.

Frequently asked questions

What should I know about Exterior Sewer/Septic Line Coverage?
Coverage provides, up to the applicable benefit limit, to repair or replace a sewer line that has experienced an operational failure, for which you have sole responsibility, from the external wall of your home up to your utility’s responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home, that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning grinder pumps or backflow prevention devices is also included. Not covered: Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is not regulated by the California Public Utilities Commission, is an independent company that is not an affiliate of SoCalGas® and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, OH 44114, the protection plan issuer. Your choice of whether to purchase these services from HomeServe will not affect your current level of natural gas service from SoCalGas. SoCalGas neither endorses nor warrants any such goods or services from HomeServe. Repairs are performed by a licensed and insured independent contractor.

Exterior Sewer/Septic Line Coverage for only $10.99/mo.

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