Wrench next to water line
About HomeServe

HomeServe offers protection plans that can help protect you from the expense and inconvenience of interior and exterior home repairs. If you experience a covered breakdown, these plans can help save a significant amount of money, eliminate the inconvenience of finding a qualified contractor and ensure the job is professionally completed. While HomeServe is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.

Selected Plans

$5.25/mo.

This Plan Includes: 1

  • $12,000 annual benefit amount
  • Exterior Water Service Line: Multiple service calls up to annual benefit
  • Water Line Restoration: Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs

What's covered: 1

  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Locating the leak
  • Welding
  • Pipe cutting
  • Exterior Water Service Line Restoration Reimbursement (Up to $1,000 per covered repair)

Exclusions: 1

  • Branch lines, frozen lines, any tanks or appliances, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
$9.99/mo.

This Plan Includes: 2

  • $6,000 annual benefit amount
  • Drain Cleaning: Multiple service calls up to annual benefit
  • Grinder Pump: Multiple service calls up to annual benefit
  • Sewer/Septic LineRestoration : Multiple- service calls ($1,000 per call)
  • Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs

What's covered: 2

  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Unblocking
  • Pipe replacement or repair
  • Fusing
  • Welding
  • Fitting external valves
  • Non-functioning grinder pumps
  • Backflow prevention devices

Exclusions: 2

  • Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

Order Summary

Exterior Water Service Line Plus Restoration 1

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$5.25/mo.

Exterior Sewer/Septic Line Plus Restoration Coverage 2

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$9.99/mo.

Exterior Sewer/Septic Line Plus Restoration Coverage

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$9.99/mo.
$9.99/mo.

Interior Plumbing and Drainage System Coverage

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$11.99/mo.

Gas Line

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$5.49/mo.

Exterior Electrical Line Coverage

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$5.99/mo.

Interior Electrical Line Coverage

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$5.99/mo.

Water Heater Repair and Replacement Plan (Gas/Electric Only)

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$6.99/mo.

Heating and Cooling Plan (Gas/Electric Only)

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$17.99/mo.

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

Take action to help protect your finances from an unexpected breakdown

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HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from San Jose Water and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, Ohio 44114, the protection plan issuer. Your choice of whether to participate in this plan will not affect the price, availability or terms of water service from San Jose Water.

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