30 Day Money Back Guarantee
Why choose this plan:
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
What's covered
- Natural gas system
- Propane system
- Electric system
Replacing a 40 gallon water heater can cost an average of $1,400‡.
Problems with your hot water heater can cause:
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
Overview
Hot water brings comfort to your home and is a necessity for washing, laundry and showering. Problems with your water heater can be a major inconvenience, and finding a qualified professional can be time-consuming, inconvenient and costly.
The Tankless Water Heater Repair Plan provides unlimited service calls and an unlimited annual coverage to repair a tank-based electric, natural gas or propane water heater that is damaged from normal wear and tear. With a repair plan from HomeServe, you can help protect yourself from the cost and hassle of emergency water heater repairs.
Important coverage information
Eligible
- To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
- If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your tankless water heater before enrollment; your entire tankless water heater is shared with a 3rd party or covered by a homeowners' association or the like; or your tankless water heater is commercial grade, larger than 100 gallons, is installed on a roof, or is a geothermal, oil, electric hybrid, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications
Exclusions
- Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your tankless water heater before enrollment; your entire tankless water heater is shared with a 3rd party or covered by a homeowners' association or the like; or your tankless water heater is commercial grade, larger than 100 gallons, is installed on a roof, or is a geothermal, oil, electric hybrid, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair a tankless water heater fueled by natural gas, propane, or electricity that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repairs only. Your tankless water heater will not be replaced.
Not Covered: Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair a tankless water heater fueled by natural gas, propane, or electricity that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repairs only. Your tankless water heater will not be replaced.
Not Covered: Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price.
Frequently asked questions
What should I know about Tankless Water Heater Coverage:
What's covered: Coverage provides, up to the applicable benefit limit, to repair a tankless water heater fueled by natural gas, propane, or electricity that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repairs only. Your tankless water heater will not be replaced. Not covered: Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from South Jersey Energy Service Plus. South Jersey Energy Service Plus is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from South Jersey Energy Service Plus.
Tankless Water Heater Repair Plan for only $6.49/mo.