30 Day Money Back Guarantee
Why choose this plan:
- $3,000 annual benefit amount
- Personal Computers: Multiple service calls up to annual benefit
- Tablet Computers: Multiple service calls up to annual benefit
- Flat Screen Televisions: Multiple service calls up to annual benefit
- 30-day review period
- $100 deductible
What's covered
- Desktops
- Flat screen televisions
- LCD televisions
- Plasma televisions
- LED televisions
- Laptops
- Monitors
- Keyboards (wired or wireless)
- Computer mice (wired or wireless)
- Tablets
People rely daily on their consumer electronic devices to work properly.
When breakdowns happen, life comes to a halt and inconvenience sets in.
Many people do not know that a manufacturer’s warranty typically only covers defects in materials and workmanship and lasts for a limited time only. That's why being prepared with a Tech Protection Essential plan from HomeServe is a smart idea. The plan also covers accidental damage from handling (for example, it covers cracked screens, drops or liquid damage on laptops and tablets), normal wear and tear, and power surges.
Overview
People need their electronic devices working properly to stay connected and keep their daily lives running smoothly. When a TV, computer, laptop or tablet breaks down, life can become inconvenient very quickly. A plan from HomeServe can help get your broken device back up and running.
By selecting an affordable coverage plan from HomeServe, you can help protect your wallet from the costs associated with broken electronic devices.
Important coverage information
Eligibility: To be eligible for coverage for up to 3 of the following consumer electronics: flat screen TVs, personal computers and tablet computers (“Devices”) you must own or rent the residential structure or a unit within a structure. You are not eligible if your property is used for commercial purposes. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the fair market value of the Device at the time of the service call or up to the benefit limits (whichever is lower), to repair or replace your Device(s), for which you have sole responsibility, that has failed due to: (a) normal wear and tear; (b) defects in materials or workmanship; (c) power surges to your Device(s) connected to a UL-approved surge protector; (d) accidental damage from handling of personal computers and tablet computers. If your Device is deemed beyond repair, we will replace the Device with one of similar functionality that may be the same or different brand, model or color. Reimbursement for repair of broken tablet computer screens is also included, up to the benefit limit. There is a 90-day guarantee on covered repairs. There is a $100 fee to make a Service Call whether the Device is covered or not.
Not covered: Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts. We will determine if we perform the work at your home; you take your Device to and collect it from an authorized service center; or we provide you with instructions to ship the Device to an authorized depot. You release all property rights in any Devices replaced under this plan and agree to send them upon request.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the fair market value of the Device at the time of the service call or up to the benefit limits (whichever is lower), to repair or replace your Device(s), for which you have sole responsibility, that has failed due to: (a) normal wear and tear; (b) defects in materials or workmanship; (c) power surges to your Device(s) connected to a UL-approved surge protector; (d) accidental damage from handling of personal computers and tablet computers. If your Device is deemed beyond repair, we will replace the Device with one of similar functionality that may be the same or different brand, model or color. Reimbursement for repair of broken tablet computer screens is also included, up to the benefit limit. There is a 90-day guarantee on covered repairs. There is a $100 fee to make a Service Call whether the Device is covered or not.
Not covered: Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts. We will determine if we perform the work at your home; you take your Device to and collect it from an authorized service center; or we provide you with instructions to ship the Device to an authorized depot. You release all property rights in any Devices replaced under this plan and agree to send them upon request.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Coverage provides, up to the fair market value of the Device at the time of the service call or up to the benefit limits (whichever is lower), to repair or replace your Device(s), for which you have sole responsibility, that has failed due to: (a) normal wear and tear; (b) defects in materials or workmanship; (c) power surges to your Device(s) connected to a UL-approved surge protector; (d) accidental damage from handling of personal computers and tablet computers. If your Device is deemed beyond repair, we will replace the Device with one of similar functionality that may be the same or different brand, model or color. Reimbursement for repair of broken tablet computer screens is also included, up to the benefit limit. There is a 90-day guarantee on covered repairs. There is a $100 fee to make a Service Call whether the Device is covered or not.
What's not covered?
Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
When can I make a service call?
Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts. We will determine if we perform the work at your home; you take your Device to and collect it from an authorized service center; or we provide you with instructions to ship the Device to an authorized depot. You release all property rights in any Devices replaced under this plan and agree to send them upon request.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from PSEG WorryFree Long Island LLC (“PSEG WorryFree”), and PSEG Long Island LLC. HomeServe offers these optional service plans as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. PSEG WorryFree is not the same company as PSEG Long Island LLC. Customers of PSEG Long Island have no obligation to purchase services from HomeServe and their decision whether or not to purchase has no effect on their service from PSEG Long Island, or its cost. PSEG WorryFree is compensated by HomeServe to license its intellectual property rights to use the PSEG WorryFree brand.
Tech Protection Essential for only $12.99/mo.