30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing a water service line costs an average of $3,039‡.
If your water service line fails, it can cause:
- a visible water leak in your yard
- low water pressure
- water leaks in your basement
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Excavation to expose pipe
- Pipe replacement or repair
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
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Benefits
- $10,000 annual benefit amount
- Multiple service calls up to annual benefit
- One-year guarantee on all covered repairs
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Overview
As your home ages, so does the exterior water service line that brings fresh water to your house. If this line breaks or leaks due to ground shifting, pipe aging, corrosion or extreme temperatures, you could be faced with an expensive repair bill. There's no way to prevent a water service line emergency.
Basic homeowners insurance does not typically cover damage due to normal wear and tear. Be prepared with an affordable repair plan called Exterior Water Service Line Coverage. Help get protection from the high cost of covered repairs with a home service repair plan from HomeServe, which includes up to $10,000 annual benefit and multiple service calls for covered repairs.
Important coverage information
Eligibility: This description of coverage, exclusions and conditions is not the actual contract; the actual contract will be sent to you within approximately 10 business days after we receive your Acceptance Form. To be eligible, you must own both the residential single structure and the land it is located on. You are not eligible if (1) your home is a recreational vehicle or otherwise intended to be moved; or (2) your property is used for commercial purposes; or (3) you know of any current problems with your exterior water service line before enrollment; or (4) your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line that has experienced an operational failure, for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered.
Not covered: Frozen lines, branch lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts the day your enrollment is processed, and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe. You may cancel within thirty (30) days of your start date for a full refund less any claims paid (where applicable); cancellations after the first thirty (30) days will result in a pro-rata refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line that has experienced an operational failure, for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered.
Not covered: Frozen lines, branch lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts the day your enrollment is processed, and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe. You may cancel within thirty (30) days of your start date for a full refund less any claims paid (where applicable); cancellations after the first thirty (30) days will result in a pro-rata refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What should I know about Exterior Water Service Line Coverage?
Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line that has experienced an operational failure, for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered. Not covered: Frozen lines, branch lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
HomeServe NA Insurance Services (“HomeServe”) (a d/b/a of HomeServe USA Repair Management Corp.), California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT, 06851, is an INDEPENDENT COMPANY SEPARATE FROM, AND NOT AN AFFILIATE OF, PACIFIC GAS AND ELECTRIC (“PG&E”). HOMESERVE IS NOT REGULATED BY THE CALIFORNIA PUBLIC UTILITIES COMMISSION. HomeServe offers and administers this optional home protection plan as an authorized representative of the service contract provider, AMT Home Protection Company, 800 Superior Avenue, Cleveland, OH 44114. Whether you choose to purchase this optional home protection plan will not affect your current level of utility service from PG&E. PG&E DOES NOT ENDORSE, RECOMMEND, OR WARRNT ANY GOODS OR SERVICES(INCLUDING THE OPTIONAL HOME PROTECTION PLANS) FROM HOMESERVE OR AMT HOME PROTECTION COMPANY. Repairs are preformed by a licensed and insured independent contractor.
Exterior Water Service Line for only $5.99/mo.